Ian O'Daniel Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, California, United States

-Performing ongoing keyword research for Client websites-Providing analysis and preparing ranking reports for optimization programs-Writing metadata and implementing updates to production websites-Conducting technical SEO audits for Clients and their competitors-Technologies utilized: Google Search Console, AHREFS, Screaming Frog, WordPress, HTML, Microsoft Office Suite

Richmond, California, United States

-Developed and managed marketing materials to promote seasonal programs-Verbal communication to update guests on events as well as lesson or program changes-Welcomed large volume of customers, improving overall customer service and engagement-Answered phones and responded to customer inquiries-Maintained incident reports, daily activity logs and other documents requested by management-Used POS system to assist with new membership cards, change of address and billing questions-Discussed fitness classes with members to fit lifestyle goals, addressing any physical limitations

Walnut Creek, Ohio, United States

-Provided exceptional customer service by greeting and assisting customers, answering inquiries, and resolving concerns-Demonstrated product knowledge and recommended upsells and complimentary items to boost sales revenue-Operated cash registers, processed transactions accurately, and handled cash, credit, and gift card payments-Maintained a neat and organized sales floor, restocking merchandise, and performing inventory checks to ensure product availability

Moraga, California, United States

-Provided client services distributing programs, answering questions, selling tickets and merchandise-Processed admission payments and provided tickets-Providing customer services answering questions, greeted all customers with friendly demeanor-Responded to guest questions about current facility events and future offerings-Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services-Multi-tasked projects to ensure high quality and timely delivery