Ian Oliver Email & Phone Number

Experienced Fleet Manager with a proven ability to manage teams, work with internal and external stakeholders to deliver a range of fleet management solutions while focusing on cost reduction, volume management, process streamlining and data integrity. Results driven with an established ability in implementing continuous improvement and change management strategies within the Automotive industry.Demonstrated capability and a passion for creating a great customer experience with the ability to work with both teams and customers to evaluate and improve a variety of fleet services including simplified order, delivery, exchange and servicing processes.• Proven ability to solve complex issues to meet or exceed business objectives• Customer focused with a passion for continuous improvement and customer satisfaction• Desire to continually analyse data, ensuring KPIs are met or exceeded while exploring improvement opportunities• Strategic in monitoring data with an aim to reduce company operating costs• Experienced in facilitating varying department process improvements• Thinking outside the box to find creative solutions for one-off projects• Ability to work cross functionally to create companywide process improvements• Capacity for change management, liaising with internal and external stakeholders• Management of key stakeholders to ensure consistency, productivity and team enthusiasm• Project/Program development experience across a range of tasks providing successful outcomes• Success in establishing great working relationships with vendors to achieve business results

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  Rmit University

  Engineering (Computer Systems)