Ian Richards Email & Phone Number

Developed new, innovative income streams from multiple sourcesStreamlined operational processes, improving existing systems while implementing new initiatives.Training and embedding new starters in line with company culture.Delivering complex projects while managing budgets and key stakeholders.Oversee daily activity of the team, responsible for customer satisfaction and managing escalations.Manage team workloads in order to meet goals and deadlinesPrepare budgets… Show more Developed new, innovative income streams from multiple sourcesStreamlined operational processes, improving existing systems while implementing new initiatives.Training and embedding new starters in line with company culture.Delivering complex projects while managing budgets and key stakeholders.Oversee daily activity of the team, responsible for customer satisfaction and managing escalations.Manage team workloads in order to meet goals and deadlinesPrepare budgets, schedules, and other management reports Show less

Sutton, United Kingdom

ENERGeyes are experienced in organising Gas, Electricity and Water connections, helping clients to benefit from improved competition within the utilities market. We consistently challenge industry processes to help our clients achieve: - The best possible value - The fastest available delivery - The highest levels of serviceWe are a consultancy designed to solve multi-utility challenges. Energ-Eyes provides effective end to end project management from Diversions &… Show more ENERGeyes are experienced in organising Gas, Electricity and Water connections, helping clients to benefit from improved competition within the utilities market. We consistently challenge industry processes to help our clients achieve: - The best possible value - The fastest available delivery - The highest levels of serviceWe are a consultancy designed to solve multi-utility challenges. Energ-Eyes provides effective end to end project management from Diversions & Disconnections to New connections & Meters. Significantly reducing costs both by challenging DNO designs and effectively utilizing competition in independent connection market (Electricity & Gas).Website: www.energ-eyes.net Show less

As an Assistant Portfolio Manager within Amber Energy, I have acquired further responsibilities and pressure to deliver as a more senior member of an expanding high performance team.- Key Account Management and New Business Generation- Creation and implementation of long-term client strategies- Production of client budgets and forecasts- Received 3 nominations for Award Entries, winning Small Energy Consultancy of the Year (Wales) 2015.- Escalated complaint… Show more As an Assistant Portfolio Manager within Amber Energy, I have acquired further responsibilities and pressure to deliver as a more senior member of an expanding high performance team.- Key Account Management and New Business Generation- Creation and implementation of long-term client strategies- Production of client budgets and forecasts- Received 3 nominations for Award Entries, winning Small Energy Consultancy of the Year (Wales) 2015.- Escalated complaint resolution- Wrote ESOS white paper – first port of call for all legislation related queries- Utility Infrastructure Specialist- undertaking project management of all new connections (water, gas & electricity), diversions, disconnections and metering jobs - Meetings, conference calls, sales pitches, partner days, industry and networking events. Show less

As an Energy Manager for one of the fastest growing energy consultancies in the UK, I was responsible for ensuring the effective delivery of energy management services.- Clinical execution of client and business strategies.- Advising clients on optimising energy performance and cost savings.- Key account management.- Project management of metering and new service installations- Auditing, budgeting, data analysis and reporting.-… Show more As an Energy Manager for one of the fastest growing energy consultancies in the UK, I was responsible for ensuring the effective delivery of energy management services.- Clinical execution of client and business strategies.- Advising clients on optimising energy performance and cost savings.- Key account management.- Project management of metering and new service installations- Auditing, budgeting, data analysis and reporting.- Proof-reading and editing of bespoke company documents.- Responsibility to develop and maintain Amber Energy portal, ensuring data is sent from suppliers / data collectors to FTP server for collection and analysis.- Involvement in numerous Amber Energy projects including the award winning TSEP initiative.- Main responsibility for the Efficient Rugby Scheme.- Aiding in the development of processes and training of new staff.- Resolving complicated and technical issues related to meter inconsistencies, contract disputes and recovering of costs related to the billing of client accounts.- Knowledge of Salesforce client management software.- Identification of cost savings through the Amber Energy Cost, Use, Source model.- Up-to-date knowledge of legislation affecting energy industry including ESOS and EMR.- Procurement and negotiation of fixed energy contracts. - Client retention and contract management. - Identifying and successfully closing cross-selling opportunities- Maintaining effective supplier relations. - Smart meter roll-outs. Show less

A Level

Geography A* History A* Law A

Gcse

6 A*s and 4 As including maths, english and science: Dual Science: A*, A English Language: A English Literature: A* Maths: A