Ian Paul Owens

Ian Paul Owens Email and Phone Number

Operations Manager @ Pod Hotels
New York, United States
Ian Paul Owens's Location
Brooklyn, New York, United States, United States
About Ian Paul Owens

When I was told that was a tad too OCD for an 11-year-old, the only thing to do was to find a career where that became an asset and not a liability. That added with a healthy natural dose of southern hospitality has served me well in my 10+ years in the hospitality/event industry. The result is a gregarious people person who knows that no matter what the mission, a smile, and pursuit of quality can go a long way. My career started in hospitality and has taken me on a journey from PR to events to operations. This path is one that continues to surprise, delight and teach me daily. Though I like to always remain prepared, quick thinking and out of the box problem-solving is de rigueur. I work off a philosophy I like to coin "full fantasy". No matter what the project is, big or small, identify the key objectives and give it everything you can so the message is loud and clear. People sometimes get caught up in trying to do everything when in reality, a couple of strategic details can have lasting effects 10x over. Thankfully I have had the privilege to work with some of the best brands in the business who had budgets to match and wanted and were able to go full tilt. I have also at the same time worked for companies who followed the same ethos and top-notch service was the ultimate goal for anything we put our name on. Having slowly risen through the ranks, learning the ins and outs of each position and stage as I go has given me confidence that can be seen in how I approach every task. Clients feeling confident in my abilities and actions leads to stronger evolved partnerships and renewed investment year after year. Counting on this allows companies I work for to know that I have not only their reputation but also their financial interests at the forefront of everything I do. My father loved to quote Mark Twain's famous line, find a job you enjoy doing, and you will never work a day in your life. I have delightedly accomplished that being apart of this industry.

Ian Paul Owens's Current Company Details
Pod Hotels

Pod Hotels

View
Operations Manager
New York, United States
Website:
thepodhotel.com
Employees:
10
Ian Paul Owens Work Experience Details
  • Pod Hotels
    Operations Manager
    Pod Hotels
    New York, United States
  • Pod Hotels
    Operations Manager
    Pod Hotels Oct 2017 - Present
    Greater New York City Area
    • Direct and oversee all hotel operations of 249 room hotel ensuring complete guest satisfaction and safety. • Manage and monitor employee activities making sure they adhere to the standards of excellence and guidelines set in the employee handbook, hotel policies, and procedures.• Resolve complaints, disturbances, and emergency conditions that may arise.• Spearhead guest relocation protocols, coordinating a smooth transition to safeguard client retention.• Develop team member performance providing supervision, scheduling, training, and evaluations.• Verify accurate completion of the daily audit, reconciliation of account receivable/payable, and processing of daily summary reports for fellow executive team members. • Advise housekeeping, security, engineering, and F&B departments to improve the overall guest experience and support cross-departmental communication.
  • Metrograph
    Interim Director Of Events
    Metrograph Oct 2018 - Mar 2019
    Greater New York City Area
    • Charged with the promotion and booking of 50 and 150 seat private theater with adjoining full service restaurant. • Maximized revenue opportunities by up-selling catering, AV, and forecasting client objectives.• Conducted weekly meetings with department heads and executive team to finalize run-of-shows and establish promotional campaigns.• Developed marketing strategies to meet aggressive monthly sales goals, increasing revenue by 5%. • Nurtured long-term client relationships including Netflix, HBO, Apple Music, and the Academy of Motion Picture Arts and Sciences. • Maintained client database and conducted post-event follow up with clientele.
  • Metrograph
    Event Coordinator
    Metrograph Jul 2017 - Oct 2018
    Greater New York City Area
    • Conducted administrative processes for pre and post-event phases and relevant transitions between all event stages • Exclusive department representative for all initial client intake, payments, street activity permits, and insurance procurement.• Scheduled and scaled staff to accommodate event requirements, maintained and optimized calendar in TeamUp, and collaborated with cross-functional teams to prevent conflicts with in-house programming.• Prepared materials for weekly BEO meetings, conducted walkthroughs with booked and prospective clients and guided clients through chef meetings and tastings.
  • The Bowery Hotel
    Senior Event Coordinator
    The Bowery Hotel May 2015 - Jan 2017
    Greater New York City Area
    • Oversaw large and small scale events utilizing 10,000 square feet of private event space, producing an average of 200 events a year with a capacity of 600 guests. • Forged new corporate alliances and collaborated on in-house marketing strategies resulting in increased indirect revenue streams.• Commanded all aspects of event planning and logistics for a wide range of corporate conferences and holiday parties, charity galas, luxury fashion shows, and high profile private weddings.• Collaborated with repeat clients and events including LVMH Leadership Conference, La Mer Sales Conference, CFDA Awards Announcements, New Museum artists dinners, The Turtle Conservancy, • Developed and implemented a strategic plan of action to ensure costs remained in line with the pre-determined department's yearly budget. • Facilitated communication with international and domestic client representatives, floral designers, external caterers, varied independent contractors to ensure the efficient running of events with seamless execution. • Chaired pertinent pre-event meetings with clients, in-house tastings and essential building personnel. Disseminated detailed post-event reports for the fellow management team and spearheaded post-event meetings which promoted enhanced client satisfaction and certified 96% client retention rates.
  • The Bowery Hotel
    Event Manager
    The Bowery Hotel Feb 2012 - May 2015
    Greater New York City Area
    • Received and qualified all inbound sales inquiries, collected internal and external budget data, compiled and posted data for weekly performance reports. • Managed department procurement procedures, contract and proposal development, personnel administration, and two-year calendar management in Social Tables software of entire Events department. • Composed detailed, comprehensive BEO's outlining clients event specifications for programs that range from one day to several weeks in scope including all technology, telecommunications, catering, decor, and other service requirements. • Mapping accounts to contribute to the 5% yearly sales growth.
  • The Bowery Hotel
    Concierge
    The Bowery Hotel Nov 2010 - Feb 2012
    Greater New York City Area
    -Organized and confirmed both recreational and business activities for on/off property. - Exercised discretion and judgement while handling guest inquiries, and respond promptly with accurate and thorough information according to the individual needs.-Convey the highest of level of customer service and represent the company ethos through all communications both verbal, written and visual.-Performed accurate registration and departure guest service duties in accordance with proper billing procedures.
  • Aloft Hotels
    Night Manager
    Aloft Hotels Aug 2009 - Nov 2010
    Richmond, Virginia Area
    • Responsible for the overall efficient running of 130 room hotel during the overnight hours. • Verified that EOD work has been performed by all departments resulting in successful turning of day.• Monitored check-in and check-out procedures, assuring guests have been equipped with proper information guaranteeing a rewarding stay.• Reconciled cash banks ensuring accuracy of monetary deposits.
  • The Fashion Office, Pr Firm
    Junior Account Executive
    The Fashion Office, Pr Firm Jul 2007 - Aug 2009
    Greater Los Angeles Area
    • Served as day-to-day lead on assigned account and teams. • Provided strategic counsel to clients and served as a trusted adviser specializing in corresponding markets. • Monitored and managed account team hours, client budgets and activities to ensure delivery of maximum results. • Initiated, developed, and guided communication planning leading to higher accuracy with target demographics. • Supported, supervised, and evolved client relationships to ensure satisfaction and increase retention. • Evolved and fostered new relationships with key media analysts and bloggers to increase client visibility across all mediums.Educated and trained associate staff with the goal of development and commitment. Collaborated in the implementation of brand visibility at key industry events.

Ian Paul Owens Skills

Public Relations Event Management Special Events Coordination Special Events Production Creative Direction Marketing Special Events Development Press Releases Management Blogging Account Management Media Relations Event Planning Retail Category Management Retail Buying Trade Shows Social Media Marketing Marketing Strategy Social Media Customer Service Public Speaking Microsoft Office Budgeting Leadership Catering Time Management Microsoft Excel Client Services Client Relations Event Marketing Creative Strategy Customer Relationship Management

Ian Paul Owens Education Details

Frequently Asked Questions about Ian Paul Owens

What company does Ian Paul Owens work for?

Ian Paul Owens works for Pod Hotels

What is Ian Paul Owens's role at the current company?

Ian Paul Owens's current role is Operations Manager.

What is Ian Paul Owens's email address?

Ian Paul Owens's email address is ia****@****ail.com

What is Ian Paul Owens's direct phone number?

Ian Paul Owens's direct phone number is +164628*****

What schools did Ian Paul Owens attend?

Ian Paul Owens attended Virginia Commonwealth University.

What skills is Ian Paul Owens known for?

Ian Paul Owens has skills like Public Relations, Event Management, Special Events Coordination, Special Events Production, Creative Direction, Marketing, Special Events Development, Press Releases, Management, Blogging, Account Management, Media Relations.

Who are Ian Paul Owens's colleagues?

Ian Paul Owens's colleagues are Shantel O., Carly Bogart, Tomek Brutal, Roy Cedillo, Simmon Yau, Cristina Wu Li, Fraser Gibhall.

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