Product Manager (Vendor Side)
CurrentIn support of our Military Service Members, the OpenText ECM/BPM project provides a single platform to revolutionize how legacy healthcare systems are modernized and sustained utilizing the latest COTS technology. The EIM platform leverages a low-code platform to streamline an Agile-based system development process, which includes a NARA-compliant records management module to allow legacy systems to rapidly reinvent themselves while meeting the stringent DoD, NIST, and NARA compliance initiatives. This allows the Government to completely revamp legacy systems with the latest technologies and health standards, meet complex user requirements, and deliver a rich user-centric designed web interface.As a component of this, I serve as Vendor-side Project Manager for the Paper Records Tracking (PRT) application. In this role, I support the creation of the user guide, backlog refinement and grooming, communication of deadlines, risks, impediments, and project progress. I work together with our Product team and other government stakeholders to build this application, advise on the technology capabilities of our platform, and since the application is live at several sites, troubleshooting tier 3 issues our user community reports.