Ian Prokes Email & Phone Number

United States

Remote

• Leads team of 4+ broadcast QA analysts• Develops training programs to bring team up to baseline level of knowledge• Coordinates test plans and assigns tasks to team members for future projects• Serves as liaison between cross departmental communication in order to best develop test strategies and diagnose field issues

Durham, North Carolina, United States

-Coordinates, prioritizes and assigns resources to work issues, tracks progress, and provides accurate updates to management on a timely basis. -Serves as a testing and deployment specialist within a test-driven software development cycle. -Tests new product releases. -Working in third party bug tracking apps such as JIRA, QA Complete, Jenkins and SVN Tortoise-Troubleshoots customer reported field issues for existing product release. -Builds, verifies, maintains and troubleshoots product installers.

Build comprehensive broadcast systems for onsite broadcast productionsWork with all television clients/networks and QA team to ensure functionality of broadcast systems before shipmentTroubleshoot and QA/QC broadcast hardware, work with new emerging technology to implement into current inventoryOccasionally travel to remote television compounds to operate systems built for showControl inventory of broadcast equipment and lead production rehearsals for remote broadcast events

Durham, North Carolina

-Lead operator and coordinator on NBC Notre Dame, NBC Thursday Night Football, Sunday Night Football and Raycom Sports-Support SMT products during live broadcasted events.-Troubleshoot broadcast television equipment when necessary not related to SMT. -Set up equipment upon arrival at sport event.-Onsite QA and train new operators-Customer Service and troubleshooting for SMT products and its' clients.-Operator of First down line for NBC's Sunday Night Football.-Engineer, produce, and be a utility for all SMT related activities on remote television production compounds.

Prokespod.Podbean.Com

Record, edit, master, write and produce my own podcast called the Prokes Podcast. New weekly episodes. Topics include sports, pop culture, technology, and more.Facebook.com/prokesproductionsFeatured on iTunes and Stitcher Radio. Sponsored email inbox, bocandy.com inbox at prokespodcast@gmail.com

Durham, North Carolina

-Order Coca-Cola product for stores given on an account-Stock shelves and build displays to best move product through stores-Coordinate with store management where to put displays and market product the best

East Lansing, Mi

-Facilitate conversation between prospective franchisees and BIGGBY COFFEE to result in franchise sales, while retaining brand cohesiveness, professionalism, and sensitivity regarding confidential information. -Manage all record of communication between our company and prospective owners. -Assist in answering customer feedback (BIGGBY.com feedback form, the B Heard Hotline, various social media outlets, etc).-Manage BIGGBY app through to completion, staff training and education, and launch; act as liaison for ongoing app development and improvement. -Manage, organize, and implement MOOD Music in stores.-General tasks relating to the expansion of brand recognition and satisfaction.-Submitted an expensive Mobile App to the App Store through project management designed to exploit our rewards system.

Customer Service to 40+ guests at any given timeOpen and Closing Finances at all outletsManage 10+ PeopleSupervisor at OutletsHandle inventory orders

Produced multiple promotions for stationConnected with other professionals and learned more about television businessDirected newscasts (technical director)

Delivery of all PSA's, Promos, and ContestsResponsible for daily music editing and schematics of broadcast operationsWrote all copy pertaining to PSA's, and PromosAudio engineering for bumpers and music beds

Create audio beds for recommended TV spots

Bachelor Of Arts, Media Arts: Tv, Cinema, And Radio

Activities and Societies: Participated on MSU Club Baseball Team

Bachelor Of Arts (Ba), Communication, General

Activities and Societies: Played baseball for the Michigan State Baseball Club