Over 53% of 3PLs and 75% of Manufacturers, Distributors and Retailers view distribution logistics "only" as a cost center, according to a Modex study. Contrary to mistaken beliefs, we've learned the 2 key drivers of differentiating from your competitors, AND accelerating growth, are directly driven by your supply chain. These are:1. Customer Experience, and2. Inventory TurnsFor BioTech firms delivering $1MM life-saving machines into hospitals & research centers, customer experience is crucial. The same is true in eCommerce, where critical care is the difference between repeat sales & lost clients. Additionally, inventory turns are shown to have a 77% correlation to profit (credit Modex). This is why logistics is truly a Profit Center, but only when approached strategically.Most 3PLs believe "visibility" means knowing where your freight is, and they expect each of your departments to manage their own flow of information. But without mutual, proactive forecasting, shippers run into persistent difficulties with delays, damage, securing capacity, special handling, urgent windows, and even time consuming quote-book-track-audit & returns processes.When these disruptions happen, everyone is impacted. Field Engineers may need to reschedule several customers. Customer Service plays damage control, while Operations finds a root cause. Freight damage is a worst-case, doubling ship costs and requiring returns. If this happens with a Trade Show, new relationships are missed. Quality and Supply Chain search for a solution, and Leadership watches productivity, margin & revenue plummet.Ultimately, we find this is because most 3PLs do not proactively synchronize visibility across your departments. Only through collaboration, can global & regional shippers reach beyond "reducing cost" to drive lower risk and accelerate growth. In these scenarios, they can achieve 98-100% on time performance, with as little as 1 damage in 4 years. Read on to see what I mean:• Below in section 1 of my profile, see how medical-tech distributors eliminate disruptions to lower costs while accelerating inventory turns• Below in section 2 of my profile, see how retailers maximize Customer Experience to lower costs while increasing repeat-buyer sales growthIf you experience these challenges or have unique needs, let's connect & discuss. Once I can understand your goals, I would be glad to help you locate best practices for achieving similar goals in your industry.