Ian Sullivan Email & Phone Number

Madrid Area, Spain

Project delivery manager and project lead in several international customer engagements.

Madrid Area, Spain

Managing the Salesforce practice, responsible for the value proposition, delivery and best practices in Salesforce for Capgemini Financial Services division in Spain.

Responsible for a team of Salesforce.com consultants working in a centre for service deployment to European customers. Coaching, hiring and training planning as well as project management.

Madrid Area, Spain

Expert in: - implementation, improvement and business development of services in the IT sector- Salesforce.com project management- Marketo project management- Change Management: offering assessment in how to manage change for successful project implementation. - Service Strategies: guidance on how to develop a winning strategy for services to your customers- International scope, local focus- ITIL V3 Foundations- PMP Certified- Change Management Professional (Prosci Certified)

Consultant Project manager for Salesforce.com implementation, as well as Marketo set up for campaigns. Also leading Data Management projects.

Senior Category Manager for Services. Responsible for all international countries outside US and Canada. Successfully implemented new services programmes in Europe, Latin America and Asia, driving incremental revenue and margin in a competitive medical device environment. Project manager for several international teams. Constant interaction with sales teams as a consultant / coaching role in services. Represent international services business on Executive level meetings. Took part in CRM integration.

As Product Manager for Systems Attached Services, focused on Sun's x86/x64 product lines (servers and workstations), as well as Network Switches and Grid. Successfully launched support services programs for these products, including the support service for Microsoft Windows at Sun. Responsible for SunSpectrum Service Plans for Systems, including coordination of a cross functional remote team tasked with management of this program. Took part in CRM integration project.

Manager of a services marketing virtual team in Europe, Middle East and Africa. Responsible for all Sun HW product attached services marketing in the region.

First position at Sun, responsible for all services programs in Spain. Successully implemented services channel programs, as well as other services programs for direct and indirect sales. Also contributing to 3 Virtual teams in services marketing EMEA: HW, SW and Channel services.

Product Marketing Manager, responsible for a team of product managers for Fujitsu's hardware and software products, including pricing, deal management and demand generation.

Initially hired to run the Field Support Centre for Fujitsu's system support services. I was in charge of a group of engineers responsible for 2nd level support and incident resolution.

Responsible for mainframe IT production and development systems.

Responsible for mainframe IT production and test systems in a scientific IT environment

COBOL programmer, later systems programmer responsible for application testing and production control

Ba, English Literature And Language

Pmp, Project Management

Activities and Societies: CIPP/E

Masters Diploma, Systems Analysis And Design

Adm-201 Certified Salesforce.Com Administrator