Ian Ruane
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Ian Ruane Email & Phone Number

Ops Risk and Controls Officer at Lowell
Location: Leeds, England, United Kingdom 5 work roles 1 school
1 work email found @lowellgroup.co.uk LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email i****@lowellgroup.co.uk
LinkedIn Profile matched
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Current company
Lowell
Role
Ops Risk and Controls Officer
Location
Leeds, England, United Kingdom
Company size
1539 employees

Who is Ian Ruane? Overview

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Quick answer

Ian Ruane is listed as Ops Risk and Controls Officer at Lowell, a company with 1539 employees, based in Leeds, England, United Kingdom. AeroLeads shows a work email signal at lowellgroup.co.uk and a matched LinkedIn profile for Ian Ruane.

Ian Ruane previously worked as Quality Assurance Team Leader at Lowell Group and Team Manager at Ukar (Formerly Bradford And Bingley). Ian Ruane studied at Notre Dame Sixth Form College.

Company email context

Email format at Lowell

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{first}.{last}@lowellgroup.co.uk
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AeroLeads found 1 current-domain work email signal for Ian Ruane. Compare company email patterns before reaching out.

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Profile bio

About Ian Ruane

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ BACKGROUNDI'm a leadership specialist with an interest in performance coaching and building great teams.For over ten years I have been leading people and teams to move past obstacles and help them achieve their potential.I can also help businesses with issues of contact center performance, performance management, absence management and complaint management._ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ RESULTS * Realigned coaching approach leading to improved customer journey and performance

Listed skills include Call Centers, Contact Centers, Banking, Financial Services, and 30 others.

Current workplace

Ian Ruane's current company

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Lowell
Lowell
Ops Risk and Controls Officer
leeds, leeds, united kingdom
Website
lowellgroup.co.uk
Employees
1539
AeroLeads page
Company profile
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5 roles

Ian Ruane work experience

A career timeline built from the work history available for this profile.

Ops Risk And Controls Officer

Current
Lowell

Leeds, England, United Kingdom

Sep 2022 - Present

Quality Assurance Team Leader

Lowell Group

Leeds, United Kingdom

Dec 2016 - Sep 2022

Team Manager

Ukar (Formerly Bradford And Bingley)

Crossflatts. West Yorkshire

Responsible for leading teams of up to 15 FTE to achieve KPI's within a busy Contact Centre operation. Key Achievements include: * Reviewed and aligned coaching approach, leading to forty second reduction in AHT, improvement of the customer journey and a cost saving of four FTE. * Stabilised and enhanced a consistently failing admin team. Reduced backlog.

Jan 2006 - Nov 2015

Customer Relations Team Manager

Ukar (Formerly Bradford And Bingley)

Crossflatts, West Yorkshire

Responsible for leading a team of 12 FTE to achieve all KPI's in a regulated complaints environment.Key Achievements include:* Led improvements to work flow, within Customer Relations, reducing time spent on each complaint by 83 mins – approx saving of two FTE.* Influenced and negotiated a change to governance and quality assurance resulting in all.

Oct 2011 - Apr 2012

Contact Centre Manager (Interim)

Ukar (Formerly Bradford And Bingley)

Gosforth, Newcastle

Responsible for leading a Contact Centre Operation of 100 FTE. Key Achievements include:* Led and motivated new teams in a changing environment, post company merger, leading to shrinkage reduction of 25 hours a day (3.57 FTE), across 100 FTE operation.* Restructured Team Leader activity leading to consistent delivery of 1:1's and coaching time, resulting.

Feb 2011 - Jul 2011
Team & coworkers

Colleagues at Lowell

Other employees you can reach at lowellgroup.co.uk. View company contacts for 1539 employees →

IT Irina Trinh Irina Trinh Colleague at LowellDrammen, Viken, Norway, Norway View → AK Abdur-Rahim Killeen Abdur-Rahim Killeen Colleague at LowellGreater Leeds Area, United Kingdom View → NV Nick Vive Nielsen Nick Vive Nielsen Colleague at LowellHorsens, Central Denmark Region, Denmark, Denmark View → NS Nicola Sutcliffe Nicola Sutcliffe Colleague at LowellWakefield, England, United Kingdom, United Kingdom View → LT Lucas T. Lucas T. Colleague at LowellLeeds, England, United Kingdom, United Kingdom View → BY Bethany Yeardley Bethany Yeardley Colleague at LowellLeeds, England, United Kingdom, United Kingdom View → BH Bridie Hannon Bridie Hannon Colleague at LowellWakefield, England, United Kingdom, United Kingdom View → ME Mari Engen Lane Mari Engen Lane Colleague at LowellOslo, Oslo, Norway, Norway View → EB Ebru Bicer Ebru Bicer Colleague at LowellHorsens, Central Denmark Region, Denmark, Denmark View → EK Eeva Karppinen Eeva Karppinen Colleague at LowellTurku Metropolitan Area, Finland View →
1 education record

Ian Ruane education

  • Notre Dame Sixth Form College
    Notre Dame Sixth Form College
FAQ

Frequently asked questions about Ian Ruane

Quick answers generated from the profile data available on this page.

What company does Ian Ruane work for?

Ian Ruane works for Lowell.

What is Ian Ruane's role at Lowell?

Ian Ruane is listed as Ops Risk and Controls Officer at Lowell.

What is Ian Ruane's email address?

AeroLeads has found 1 work email signal at @lowellgroup.co.uk for Ian Ruane at Lowell.

Where is Ian Ruane based?

Ian Ruane is based in Leeds, England, United Kingdom while working with Lowell.

What companies has Ian Ruane worked for?

Ian Ruane has worked for Lowell, Lowell Group, and Ukar (Formerly Bradford And Bingley).

Who are Ian Ruane's colleagues at Lowell?

Ian Ruane's colleagues at Lowell include Irina Trinh, Abdur-Rahim Killeen, Nick Vive Nielsen, Nicola Sutcliffe, and Lucas T..

How can I contact Ian Ruane?

You can use AeroLeads to view verified contact signals for Ian Ruane at Lowell, including work email, phone, and LinkedIn data when available.

What schools did Ian Ruane attend?

Ian Ruane studied at Notre Dame Sixth Form College.

What skills is Ian Ruane known for?

Ian Ruane is listed with skills including Call Centers, Contact Centers, Banking, Financial Services, Team Leadership, Performance Management, Team Management, and Coaching.

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