Manage Endurance Wind Power's technical service and operations teams in USA, Canada, the UK, and Italy ● Oversee technical personnel for servicing small to medium-sized wind turbines● Installation and commissioning● Technical support● Preventative maintenance● Training program● Crisis managementAccomplishments● Develop & maintain strong inter-departmental communication, decreasing response time & improving efficiency● Improved company relationships with an open-minded, creative approach and cut costs through optimization● Ensure international teams are cross-trained with global experience; improve flexibility & customer experiences● Maintained fleet availability of 97%

● Managed technicians responsible for ~100 wind turbines across the US and Canada● Maintained 98% availability by tracking project completion status and keeping strict timelines on proactive retrofit campaigns● Constantly pushed technicians to improve their abilities by documenting and sharing new designs & procedures● Made frequent trips to sites to remain cognizant of turbine service & better understand the technicians’ problems● Oversaw all facets of technical field operations from inventory and scheduling, to customer communication, to vehicle and building lease contracts● Engineering-field service bridge by giving technical service feasibility and cost feedback to assess new market products along with repairs and retrofits● Assessed day-to-day operations & trained technicians; developed team capable of performing at a high standard