Ian Smith Email & Phone Number

Yardley, Pa, Us

Microsoft Dynamics CRM implementation consultant; can help explain how the system can be used to drive improved productivity through efficient processes, collaboration, automation, and data analytics.Led / managed numerous Microsoft Dynamics CRM project implementations, upgrades, redeployments (including Internet-Facing Deployment, IFD), customizations, and integrations. Partnered with several of the leading independent software vendors in the Microsoft Dynamics CRM space including ClickDimensions, Scribe, and eOne Solutions. Expertise in data migration / system integration using available tools including SSIS. Ensure Microsoft Dynamics CRM projects remain on track through effective business requirements analysis and project management. Have worked with Adxstudio portals and have built numerous other CRM integrations utilizing Microsoft Azure cloud services.Also assist companies in taking advantage of all that Office 365 has to offer. And help clients gain business insights through analysis of their existing data with Power BI.

Yardley, Pa, Us

Building a Microsoft Dynamics CRM consulting practice.

King Of Prussia, Pennsylvania, Us

Assisted with implementation of Microsoft Dynamics CRM 2011, in hosted environment. Migrated data from CRM 4.0 for Field Sales and National Accounts. Separately upgraded another division from CRM 4.0 to CRM 2011.

New York, Ny, Us

Assisted with global roll-out of Microsoft Dynamics CRM 2011, online deployment. Helped test and promote system integration jobs / customizations from development environment, up through test and production. Ensured source code configuration control utilizating Solutions. Provided guidance on implementation of necessary indexing of key tables and views for large datasets.

Schertz, Tx, Us

Implemented Microsoft Dynamics CRM 2011 Online including CWR Mobility deployment for mobile salesforce; System integration with Scribe Software for automatic creation / update of Dealer and Sales Agent Accounts and Warranty Claims to make data more accessible for sales and service users. Automated workflow for managing new dealer activation process.

Implemented Dynamics CRM 2011 Online for pharma company call center support environment. Full implementation performed for 20-user business in less than 60 days. Work included business process development utilizing Customer Service Case Management, automated workflows, data migration, end-user training. Currently working on custom SSRS reports using SSRS / Fetch XML technology.

New York, Ny, Us

Recently performed Dynamics CRM 2011 upgrade from Dynamics CRM 3.0.Implemented Microsoft Dynamics SL back-office accounting and billing applications plus Business Portal 3.0 including data migration, system configuration for Project Controller, Project Allocator, Flexible Billings, and Time and Expense for Projects.Performed upgrade from Dynamics SL 6.5 to 7.0; along with SharePoint Services and Business Portal.Implemented ExactTarget and CRM Innovation / VerticalResponse Direct E-mail Marketing systemDeveloped customer-centric Mortgage Loan QC Analysis and Reporting System CRM applications.Developed Web Site Whitepaper Request Lead Generation system with integration with Microsoft Dynamics CRM.Deployed SQL Server 2005 Reporting Services in SharePoint Integrated Mode allowing Dynamics SL end-users to run back-office reports with single mouse-clicks from SharePoint Document Library.

Blue Bell, Pa, Us

Sunhillo was looking to improve the speed of their internet access and the reliability of their e-mail. The system we implemented, Microsoft Windows Small Business Server 2003 R2, provided for much quicker internet access for all users and Exchange Server 2003 -- an e-mail solution providing for e-mail access from practically anywhere. We migrated all users onto the new network with minimal disruption or loss of legacy e-mail data. We also facilitated the switchover to a new ISP, and relocated Sunhillo's external Web site to a new hosting service. We were responsible for reconfiguring all related DNS records, and we setup additional SPAM filtering, as well as a backup strategy for e-mail for any time when the server is down for any reason. SyncraTec is presently preparing to install Windows Server 2008 and Microsoft SQL Server 2005 Workgroup Edition on a member server, along with Windows SharePoint Services 3.0.

Implemented Microsoft Dynamics CRM 3.0, including data migration from legacy systems (Act!).

Jersey City, Nj, Us

Implemented Microsoft Dynamics CRM 3.0 including data migration from legacy systems (GoldMine-SQL, GoldMine-DBF, Outlook, Hoovers, Access, Excel)

Media, Pa, Us

Implemented J.D. Edwards Sales Order Processing at East Rutherford, NJ manufacturing facility.

Alpharetta, Georgia, Us

J.D. Edwards, Business Applications Software Consultant.

New York, Ny, Us

Implemented J.D. Edwards Job Cost Accounting.

Us

Implemented Sales Order Processing.

Implemented Job Cost Accounting.

Rahway, New Jersey, Us

Implemented J.D. Edwards General Ledger.

Dublin, Oh, Us

Implemented J.D. Edwards General Ledger at PCIServices, Inc.

East Greenville, Pennsylvania, Us

Implemented J.D. Edwards Sales Order Processing.

Us

Implemented J.D. Edwards Job Cost Accounting.

Mba

Bachelor Of Science - Bs, Electrical And Electronics Engineering