Ian Song Email & Phone Number

Seoul, KR

Seoul, South Korea

• Responsible for the renewal of customer maintenance contracts in Korea region; this includes providing quotes directly to customers and/or their assigned channel partners
• Responsible for upselling customers and identifying opportunities for add-on sales of Acronis products
• Develops sales opportunities by researching and identifying potential account; building rapport, providing technical information and explanations; preparing quotations
• Handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling and reinstatement of maintenance contracts
• Positively interacts and collaborates with Customers, Acronis partners
• Identifies and pursues maintenance reinstatement opportunities

Sydney, New South Wales, Australia

• [Market Development - APAC & Korea]
• Prospect for new business, researching companies and individuals that meet criteria for prospective partnership with Vimeo
• Develop ideal customer profiles for outbound prospecting
• Qualify inbound inquiries (Discovery Call/Meeting/eMail)
• Build new methods for attracting clients (Regular Product Training/Demo & Offline Event)
• Take initiative to help marketing convert their efforts into leads for the business development team

Sydney, New South Wales, Australia

• The team and positions were impacted by Microsoft's July 2023 restructuring layoffs.[Account Management]
• Manage SMC accounts (Singapore/New Zealand/Malaysia/Korea) with 300-5,000+ seats.[R&R]
• Empower our customers to solve their communication and collaboration challenges by demonstrating the business value and benefits of enabling O365 for all employees.
• Leverage MS products strengths and expertise around MW to help customers recognize the value of using O365 and Teams across their organization.
• Work closely with AEs & MW Specialists who have strong relationships with corporate customers and identify opportunities.
• After qualifying the opportunity, bring in the MW Specialist to manage the rest of the deal and win new cloud seats.

Sydney, New South Wales, Australia

Direct Sales & Success Unit1) Customer Knowledge and ObsessionㆍUnderstand customer business needs through background research and initial conversations; partners with manager and stakeholders to identify and align training contents with customer goals.2) Training Program CustomizationㆍLeverages, aligns, and integrates communication training contents and.

NSW

• [Responsibilities]
• Implementation of Product & Marketing Strategy to meet establish sales and market share targets
• Compile, verify and analyse data on market trends, consumer behaviour and competitor activity to identify market opportunities.
• Management of profit/loss for the product.
• Management of marketing budget(planning/approval)
• Coordinating the merchandising of new product.

Sydney, New South Wales, Australia

Adelaide, South Australia, Australia

• [Short Description] The Market Lead is responsible for the ongoing organization and development of their respective market team. Working as part of the APAC sales leadership team, has coached and motivated the market.
• Ensuring the successful establishment and expansion of business relationships with TeamViewer customers via telephone, e-mail and chat.
• Identification of cross and up-sell potentials and distribution of the entire TeamViewer product platform.
• Overview of the market KPI's and report on a regular basis to the Team Manager, Inside Sales APAC.
• Communicate the current campaigns, targets and actual numbers to members in the market.
• Foresee possible obstructions together with SS&E to further improve internal processes and increase productivity of my team.

Adelaide, South Australia, Australia

South Australia, Australia

• Sinabro tiling is a commercial tiling service provider based in SA. Currently in charge of many different commercial construction projects in various industries, such as U-CITY Retirement Apartment (Public), GPO Office.
• Pricing based on own estimation & measurement to the project.
• Make a rapport relationship to clients and various related parties, such as suppliers & builders.
• Manage & lead the whole process to the project contracted to successfully complete them.
• Managed Material Warehouse to control the whole volume of internal & external asset transactions.

Adelaide, Australia

Modbury, South Australia, Australia

• HappyTel is a leading company in mobile repair business in Australia. It has worldwide infrastructure for retail including Australia & New Zealand, USA with over 80 branches. As the main mobile technician of Elizabeth.
• Manages sales activities of Elizabeth & Tea Tree shop and report to CEO.
• Repairs the broken mobile devices from all mobile manufacturers.

Adelaide, South Australia, Australia

South Hobart, Tasmania, Australia

• As a managing director of a shop of this own business, I was in charge of managing the entire area in operating business, such as stock management, human resource management and sales management, etc. Moreover, I.
• Manages the entire area to operate bakery & café business.
• Creates internal management systems as a requirement of each business circumstance.
• Manages several kinds of resources to fulfil the requirements of each business circumstance.
• Produces periodic sales & stock management reports.

Tasmania, Australia

• As a member of Smart Service & System team in School of Engineering and ICT, I was involved into several projects, which are to collaborate with several overseas government or educational institutes, such as US Air.
• Implement a consistent approach to the administration of projects.
• Facilitate project oversight through the monitoring and reporting of key milestones.
• Produce consolidated reports.
• Maintain risk registers, project schedules and project record management.

Bundang, Korea

• TmaxSoft is the best and only vendor producing the whole level of infrastructure software in Korea, and has 10 overseas offices. The company mainly develops its own DBMS, MW, OS and Mainframe re-hosting solution..
• Analysis of the enterprise software solutions market based on Gartner’s reports for DMBS and Mainframe markets, and guiding the company not to just follow the market trend, but also develop business opportunities.
• Analyzed orders and sales, and the profits and losses data set to support business decision making from the management.
• Produced periodic financial reports based on results of the data analysis.
• Continuous collaborative works with major SI partners (WIPRO, CSC) and HW vendors (IBM, HP) to provide clients with high performance bundle solutions, and also develop the business opportunities from overseas.
• Designed product pricing and partnership program to compete against market leaders in the enterprise software solutions market.

Seocho-gu, Seoul, Korea

• KOTRA is one of the public companies of Korea. It mainly supports SME’s and their international business. Minsoo’s role was to qualify SMEs to ascertain whether they had enough resources to do international business.
• Manipulated an internal OLAP system within the company.
• Managed the evaluation, planning and implementation of Korean government business and its “World Class Products”.
• Managed databases of the qualified SMs members that produced these “World Class Products”.
• Collaborated with internal and external departmental staff.
• Designed office workflows and a fixed manual for the goal of improved efficiency.

Osan, Gyeonggi, South Korea

• Based on extensive ELINT (Electronic Signal Intelligence) data collected by the highly technologized system of ROKAF, Minsoo analyzed Korea’s enemies’ air asset activities, to prevent any provocation. He also visited.
• He managed and guided the personnel of intelligence wings.
• Assessed enemies’ activities regarding their air defense assets, which was mainly focused on radar activities.
• He produced periodic intelligence reports, and also several spot intelligence reports.
• Frequently collaborated with US air force staff, and shared assessments from both sides.
• Produced a manual covering all of the enemies’ air defense assets

North Sydney, Nova Scotia

• Data entry of CRM system.
• Helpdesk, customer support.

Bachelor Of Information Technology, It Management

English And Chinese, English & Chinese