Ian Sumner Email & Phone Number

UK Wide

Home Based

Providing support for field teams, during the actual on site works. Resolving issues, or escalating as appropriate, as they happen.Providing multiple daily progress updates to the customer, Ericsson

Manchaster, London, Home Based

Helped to clear backlog of site access requests for Site Upgrades.

Helped a friend with the design and production of several home and lifestyle products for their small business. Restored a 1958 Rover P4, that had been off the road for around 20 years, to be used for publicity purposes.

North Devon

I ensured the HOPs were submitted to a satisfactory standard to Vodafone’s auditors. This included a significant degree of training of both Rigging and I & C staff, along with providing regular forecasts and updates to the client.

London, United Kingdom

Various overlapping roles:1) Vodafone London, Fault Rectification. Working direct to Vodafone. My role included ensuring the contractors that we used, understood the scope of each specific job. This included a combination of fault investigation (mostly PIM issues), RET activation, and an antenna system configuration audit.I provided ‘on the day support’.

Bristol

Health and Safety Lead, evolving into a HSQE role for project Beacon and other work.Delighted the customer (Huawei) over the Quality of our H & S documentation and reporting, in less than two months. 100% satisfaction in second month, after previously being typically between zero and 25%.

Supplied Quality orientated services to UK mobile phone networks and their suppliers.Customers included Airwave, O2 / Telefonica, Vodafone and ‘3’.Took TripleQ Ltd from ‘idea stage’, to a single team, to multiple on site teams, with clerical and management support. Managed all practical and financial aspects of the company.Defined and implemented our own.

Based on more than 25 years experience in the mobile telecoms industry, and a few years before that working in fixed-line telecoms, I have authored two books on the subject of implementing Quality systems and processes. My first book ‘Awaken YOUR Quality culture’ is based on ‘common sense’ principles that are can be understood by anyone in an organisation..

Leading to nationwide responsibility for improving the Quality of antenna installations on all new sites and all upgrades, on both 2G and 3G Networks. Led team of five other Quality Engineers.Improved Quality and Safety in numerous ways with both immediate and long-term benefit. Improvements included increasing antenna alignment accuracy from 1% to 70% of.

Various

Various roles including:External Planning Statistics Group Extensive use of various computer packages including Excel, Supercalc and Informix (database coding Language) to create customised reports. Internal Works ControlSole responsibility for placing equipment orders for 90 Telephone Exchanges in South London during the mass rollout of Digital..

South London

Completed full 3 year Telecommunication apprenticeship.

Hnc, Telecoms

Education record

12 ‘O’ Levels including Maths, English, Physics, Economics and Commerce

Education record