With over a decade of experience in the Financial sector, I am a customer focused, driven support engineer who strives to achieve under pressure within a team and as an individual to meet Service Level Agreements. I take a logical approach to incidents to help understand and learn quickly to determine root cause. Currently working in a maturing DevOps function, I strive to produce efficiencies to enable fast and regular deployments in a highly paced technical environment. I am keen to learn about new technologies attending DevOps meetups to garner more insight into different tools and practices.
Listed skills include Incident Management, Stakeholder Management, Prince2, Itil, and 13 others.