Ian Walters Email & Phone Number

Atlanta, Georgia, United States

Columbia, South Carolina, United States

• Worked directly with branch General Manager to rebuild four prospecting verticals and create engagement using previous experience and information about the company.• Worked directly with Director of Business Development, creating promotional content using research based prospecting ideologies for each target vertical.• Helped update, maintain, and analyze sales CRM to ensure accuracy when researching past customer information for current outreach.• Attended discovery meetings to assist branch General Manager and sales team in initial conversations with prospective customers.

Chicago, Illinois, United States

• Cultivated over $7,000 in revenue by contacting potential customers, including Greek organizations, collegiate student groups, local businesses, and social media influencers after attending strategic internal meetings.• Communicated with customers seeking specific details about garment type, style, graphics, size and price breakdown, and shipping details.

Columbia, South Carolina, United States

• Led the implementation of an innovative Pilot Partner Program, surpassing a set intern quota by achieving 400% of our target meetings set with channel partners and 197% of our expected call numbers.• Completed multiple discretionary projects identifying key personas for accounts and assembled an action plan for sales teams on how to create traction for potential customers.• Conducted an in-depth Territory Analysis, encompassing research and factor-based grouping of 523 accounts, optimizing prospecting efforts and establishing a foundational resource for year-round utilization.• Played a key role in maintaining and updating the CRM system using Salesforce, ensuring accurate and up-to-date records that streamlined communication and fostered efficient collaboration within the sales team.

Cary, North Carolina, United States

• Gave individualized advice to customers with questions about clubs, equipment, or general golf information.• Trained to become a certified club fitter and met with customers regularly in a one-on-one setting to gather simulator data in 50-minute sessions, making accurate recommendations on clubs all through the bag.• Executed club repairs, including but not limited to regrips, reshafts, shaft cutting, loft/lie checks and adjustments.• Organized appointments with customers specifically requesting my services as a club fitter after working with me using the company’s system.

Raleigh, North Carolina, United States

• Maintained displays and inventory throughout the golf department to keep organization and flow within the store to increase sales.• Provided advice to customers on golf equipment, including specialized club fittings suited to individuals to improve customer service.• Managed registers at the front of store providing exceptional customer service while ensuring proper customer flow in the store.• Cross-trained to work in other departments to refer or directly help customers.

Richmond, Virginia, United States

• Helped customers check out at registers.• Aided and directed customers safely and efficiently using attention to detail and accuracy.• Provided specialized service when customers needed additional or unique help.

Bachelor Of Business Administration - Bba, Entrepreneurial Management, Marketing, 3.6

Activities and Societies: Delta Sigma Pi - Professional Business Fraternity Pancakes for Parkinson's Philanthropic Club

Education record

Coursework in International Business and Culture