Ian Brown

Ian Brown Email and Phone Number

Chief Risk Officer at Moorhouse Group @ Moorhouse Group
mid glamorgan, rhondda cynon taff, united kingdom
Ian Brown's Location
Caerphilly, Wales, United Kingdom, United Kingdom
Ian Brown's Contact Details

Ian Brown personal email

n/a
About Ian Brown

Senior operational, technical, strategic, regulatory, business integration and change director with experience of all aspects of conduct and customer service in general insurance, including telematics, compliance, call centres, claims and underwriting functions.Specialties: Management of risk and conduct and application to the businessGeneral Insurance products and developmentTelematics and its application to personal insuranceExperience in insurance companies, MGAs and brokingKey relationship management

Ian Brown's Current Company Details
Moorhouse Group

Moorhouse Group

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Chief Risk Officer at Moorhouse Group
mid glamorgan, rhondda cynon taff, united kingdom
Employees:
47
Ian Brown Work Experience Details
  • Moorhouse Group
    Chief Risk Officer
    Moorhouse Group Mar 2020 - Present
    Caerphilly, Wales, United Kingdom
  • Fes Insurance Services
    Chief Executive Officer
    Fes Insurance Services Sep 2019 - Feb 2020
    South Wales / Europe
    Set up and oversight of an MGA specialising in Young Driver Insurance in the UK and future opportunities into Europe. Continuing significant experience in the application of telematics and data to personal motor insurance products. An insurance product and relationship expert with background in both broking and insurance companies.
  • Towergate Insurance - Motor Division
    Managing Director, Towergate Smart Motor
    Towergate Insurance - Motor Division Oct 2012 - Jun 2019
    Cardiff / Telford
    An insurance product and relationship expert with background in both broking and insurance companies. At the forefront and operationally responsible for a leading telematics young driver product since 2006 and development of other telematics based behavioural driving products.Significant experience in the application of telematics and data to personal motor insurance products.
  • Motaquote Part Of Ccv
    Technical Director
    Motaquote Part Of Ccv Feb 2004 - Sep 2012
    Cardiff
    Developed and technically led a leading telematics young driver product since 2006. Significant experience in the application of telematics to personal motor insurance products and development of renewal strategies.Responsible for insurance mediation and compliance oversight for the location.Key member of the management board preparing the company for succesful acquisition in 2008.
  • Churchill Insurance
    Head Of Customer Services
    Churchill Insurance Jan 2002 - Dec 2003
    Cardiff, United Kingdom
    Managing 400 staff across three locations and a £6m annual operating budget.Responsible for work carried out offshore in India.Managed migration of customer records across systems and all associated retraining of staff and support.
  • Prudential
    National Servicing Manager
    Prudential Sep 1999 - Jan 2002
    Cardiff
    Responsible for all back office servicing function for General Insurance meeting the needs of motor and household customers.Implementation of change from mirror sites to national centres of excellence including leading staff through considerable change.
  • Prudential
    Regional Service Centre Manager
    Prudential Jan 1997 - Sep 1999
    Chester
    Day to day running of a multi-disciplined General Insurance site including call centre, technical claims and underwriting areas, administration and finance.Management of the closure of the site and redundancy / redeployment of over 200 staff.
  • Prudential
    Change Programme Implementation Manager
    Prudential Feb 1996 - Jan 1997
    London
    Overall management for the planning and delivery of the operational elements of a major change programme closing a large office and redistributing the work throughout four other offices.Delivered the project within timescale and budget.
  • Prudential
    Prior Roles
    Prudential Sep 1987 - Feb 1996
    Various
    Technical Claims and Underwriting ManagerWorkflow and Image Implementation ManagerCustomer Service (Call Centre) ManagerPilot Office Implementation and Line ManagerBusiness Architect on Re-engineering projectIn-house IT department - Analyst, Technical support and Preoject Management.

Ian Brown Skills

Insurance General Insurance Management Strategy Change Management Underwriting Brokers Call Centers Claim Relationship Management Leadership Business Strategy Customer Service Stakeholder Management New Business Development Risk Management Commercial Insurance

Ian Brown Education Details

Frequently Asked Questions about Ian Brown

What company does Ian Brown work for?

Ian Brown works for Moorhouse Group

What is Ian Brown's role at the current company?

Ian Brown's current role is Chief Risk Officer at Moorhouse Group.

What is Ian Brown's email address?

Ian Brown's email address is ia****@****e.co.uk

What schools did Ian Brown attend?

Ian Brown attended Kingston University, Dulwich College.

What skills is Ian Brown known for?

Ian Brown has skills like Insurance, General Insurance, Management, Strategy, Change Management, Underwriting, Brokers, Call Centers, Claim, Relationship Management, Leadership, Business Strategy.

Who are Ian Brown's colleagues?

Ian Brown's colleagues are Craig Brocklehurst, Jason Gibson, Margaret Gomez, Daniel Veall, Jeremai Smith, Charlotte Snow, Sarah Evans.

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