Iara Rapaki Email & Phone Number

I am graduated in Informatics from PUCRS, with english intermediate.My greatest professional experiences are as a Support Analyst and as a Test Analyst.I am organized, committed, proactive and have always worked well as a team.I have more than nine years of experience in the testing area. I worked on several global projects involving software quality control.I have experience in preparing test plans, creating scenarios, test cases and executing tests.I worked with the Agile methodology, Scrum and Kanban in the projects.I worked with HP Quality Center, HP Application Lifecycle Management and BugZilla and with version control systems, such as CVS (Concurrent Version System) and SVN (Subversion).I have knowledge in Selenium WebDriver, Java, JUnit, TestNG, Postman, Maven and GitHub.I have 13 years of experience in customer service from small to large companies, covering the entire pre-sales and after-sales process, development and implementation projects, configuration, software training, technical support and problem solving.I participated in projects to implement backup solutions and provided customer support services with IBM Spectrum Protect and IBM Spectrum Protect Plus products on the platforms: UNIX, AIX, Linux, VMware and Windows.

Listed skills include Desenvolvimento De Software, Monitoramento De Defeitos, Uso De Ferramentas De Testes, Scrum, and 7 others.