Worked as a Trainee in the all four core departments of the hotel:Front OfficeHousekeepingF&B ServiceF&B ProductionFollowing were my few responsibilities as a Front Office Trainee-•Acquired knowledge about the Protel PMS of the hotel.•Handled guest’s requests and queries.•Accepted In-House & Outside Calls and transferred •to concerned departments.•Responsible for giving Hotel Orientation, Room Tour, Dining Recommendations, City Tour Information to the guests.•Assisting Guest’s Luggage while Check-In & Check-Out, Handled Luggage Storage, Courier Delivery.•Worked as Bell Boy and Concierge of the hotel. •Received appraisal from General Manager, Operational Manager, Front Office Manager, and Night Manager.