Technical Delivery Manager
CurrentResponsible for project planning and execution throughout the project lifecycle, including project bid, gathering customer requirements, and defining the solution vision. • End-to-End delivery management of Revenue Assurance and Fraud Management Solutions OF RAID Platform• Delivering and Implementing a Revenue Assurance Product for Major MVNO Operator in USA; helping customer to broaden anomaly detections, resulted in gaining their trust by achieving NPS score of 10/10 • Managing and leading team members; allocating resources among team members and guiding team members during the project, till final delivery, accomplished a delivery project in FY22 of worth $300KLeading end-to-end Project Life Cycle, involving estimation, requirement gathering, gap analysis, testing, go-live assistance, planning risk responses & contingency planning • Defining service standards and guidelines that serve as benchmark for excellent service delivery; driving continuous implementation of changes • Managing program revenues/cost and overall P&L; managing demand & capitalizing on "add-on" sales opportunities