Kimberly Ibarra Email & Phone Number

Fremont, California, United States

• Receive and review new assignments and policy information to determine the extent of the policy's obligation to the Insured
• Obtain detailed statements from claimant, supervisors, and other parties to verify job-related accidents
• Effectively and independently manage and maintain a workers compensation caseload with various computer applications and vendor systems
• Comply with all statutory reporting and licensing requirements
• Determine, calculate, and issue accurate benefit payments to injured workers, medical providers and vendors in a timely fashion
• Effectively and accurately manage large sums of client or carrier funds

Fremont, California, United States

• Participated in extensive mock training and implemented feedback to improve quality of claims handling
• Understood and applied Best Practice Guidelines
• Navigated different systems for appropriate claims handling
• Supported Senior Claims Representatives with initial investigation calls, documenting medical and legal correspondence
• Shadowed Client File Reviews to understand customer needs and requirements

Hayward, California

• Attention to detail ensured important forms were completed and processed accurately
• Worked collaboratively with staff to ensure student concerns and issues were addressed
• Used interpersonal communication skills to meet scheduling needs of students with staff
• Provided training to new receptionist as part of on-boarding process

Hayward, CA

• Implemented skill acquisition and behavior reduction treatments while observing and submitting reports on progress
• Set up learning programs to assist client's behavioral development and identify areas of growth
• Communicated, collaborated, and assisted during team meeting with other Behavior Technicians

El Segundo, California

• Event planning: collaborated with customers and management team to create seating arrangements, pre-orders on food for special events
• Attentiveness and multitasking skills used to have waitlists guests seated promptly or be given accurate wait times while coordinating rotation of servers
• Attended marketing events to raise brand awareness and increase sales by promoting product and service

Redondo Beach. California

• Balanced needs of multiple customers simultaneously in a fast-paced retail environment
• Used organizational and creativity skills to ensure proper merchandise presentation, inventory levels, assortments, and signage
• Completed cashier audits, monetary reports, and nightly bank deposits
• Supported cashiers with completing transactions for customers

Bachelor Of Arts - Ba, Psychology

Activities and Societies: Co-leader Programming (Area Council) • Co-facilitated events to encourage participation with residents of.

Associate'S Degree, Psychology