Highly skilled leader with 20+ years experience in Telecommunications, Sales and Business Operations, Business Planning, Reporting & Analysis, Process Improvement, CMR Salesforce.com, Knowledge Management, Client Retention and Contact Centers. Excellent skills in driving continuous process improvement through data analysis. Strong ability in prioritization, make quick decisions, streamline process, and applying concepts in a fast-paced environment.
Listed skills include Telecommunications, Call Centers, Leadership, Process Improvement, and 37 others.