Ivette brings a blend of creativity, strategy, and impact to human-centered business process problems with awareness of arrays of human and technological differences to solving wicked shadow IT problems.Throughout their career, Ivette (aka "Dr. H") has consistently focused the people, information, technologies triad, skilled in understanding change management and information science principles to "define, mitigate and operationalize" real-world organizational processes. This approach underscores a strong commitment to understanding the “it of it” in order to make tangible impacts in both theoretical and applied domains of development using information science, business operations management to mitigate risks & increase ROI for an organizations most valuable capital assets - their people.Ivette's active involvement across human / product / project lifecycle development, coupled with the ability to bridge technical and human aspects of cyber threats, makes her an invaluable asset for organizations seeking to strengthen their security posture grounded in holistically integrated data-driven strategies and end-to-end solutions.Client-Focused Approach: A proactive attitude towards client support with the ability to communicate effectively and maintain strong client relationships.Problem-Solving Skills: Demonstrated ability to identify gaps, diagnose, resolve, and document socio-technical issues, with a focus on delivering solutions and change management. Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information clearly and effectively to both technical and non-technical clients.Team Collaboration: Experience working within a global team and contributing to the collective success of the team.Continuous Learning: A commitment to staying updated with pertinent standards, regulations, threats, technologies and solutions.