• Documented Functional Specification Document FSD and Business Requirement Document BRD.• Collaborated with the stakeholders to define Gap analysis (As is - To be) • Generated Wireframing and Workflow for new and existing projects.• Worked alongside QA to develop test cases, documentation and executions.• Redefined existing projects and lead new product initiation NPI.• Managed the Product Backlog Items PBI and Backlog grooming.• Generated Data Dictionary for new and existing projects.• Gathered and Elicitated requirements with all key stakeholders in a bid to actualize their business needs on paper. • Managed defects, bugs and assisted QA to perform regression testing.• Organized training sessions for new and old team members on new processes to increase adaptation.• Conducted brown bags to train team members on proper ways to write thorough requirements that are easy to understand.• Worked closely with the Product Owner to understand the roadmap and prioritize user stories.• Performed change management in an existing project that needed an upgrade.

• Assisted in generating Wireframing and workflow for new and existing projects.• Worked together with QA to develop test cases, documentation, and executions.• Assisted in redefining existing projects and new product initiation NPI.• Acted as an intermediary between end-users and software developers.• Participated in the life cycle of system development.• Maintained and verified the requirements specifications according to the established requirements baseline.• Worked closely with the organization's management to identify customer requirements.• Came up with ways to meet the optimum benefit and satisfaction of customers' requirements.• Assisted in performing change management in an existing project that needed an upgrade.• Sourced documents and prepared reports to improve services in the organization.• Managed requirements and make sure that they are stored in automated systems.• Monitored the changes in baseline requirements through the effective application of change control processes and tools.

• Managed users and user roles to make the project easy.• Processed confidential data and information according to guidelines.• Helped develop reports and analysis data for company use.• Generated reports from single or multiple systems for easy access.• Evaluated changes and update to source production systems.• Trained end-users on new reports and dashboards to increase adaptation on new changes.• Translated business requirements into non-technical and lay terms.• Experienced methodologies and processes for managing large-scale databases.• Transformed raw data into meaningful information.• Solved problems relating to the company’s customers. • Communicated information to management and other stakeholders.• Managed and updated organization master data.

• Collected and analyzed data to help the organization make informed decisions.• Complied Excel spreadsheets for applications to make data visible before analysis.• Created visualizations, including flowcharts, and graphs to relay business concepts through visuals to colleagues and stakeholders.• Interpreted raw data and identify any patterns in it to provide clarity to the non-technical team.• Managed and merged multiple Excel data files without error or data corruption.• Assisted with various aspects of data management process which include data input.• Maintained lines of communication with teammates and other internal departments to ensure all data are properly communicated and addressed.• Presented data result outputs to partners and management teams as needed and provide feedback to clients where necessary.• Assisted in training end-users on new reports and dashboards to increase adaptation to new changes.• Analyzed and manipulated data in Excel and provided feedback to clients.• Provided critical demand and supply volume analysis for customer service.• Assisted in managing and updating master data for new and old projects.