• Coordonner les travaux visant la mise en place et la gestion du programme de gestion de la sécurité de l’information (PGSI) à Retraite Québec, conformément à la norme ISO 27002, au référentiel NIST et au référentiel COBIT;• Proposer les mécanismes de gouvernance et définir les processus de gestion appropriés au contexte de Retraite Québec en matière de sécurité de l’information;• Soutenir son gestionnaire dans l’exercice de ses fonctions auprès du Chef de la sécurité de l’information organisationnelle (CSIO), ainsi que des détenteurs de l’information;• Agir comme porteur des besoins organisationnels en matière de sécurité de l’information. Le champ d’intervention concerne la sécurité de l’information au sens large et ne se limite pas à la sécurité numérique;• Interagir avec les unités responsables des stratégies et des risques organisationnels ainsi qu’avec les unités d’affaires à définir les exigences de l’organisation en matière de sécurité de l’information et assurer la transmission de ces exigences en exerçant un rôle-conseil auprès des analystes d’affaires, des architectes de solutions, des équipes de projets, des équipes de développement et des unités opérationnelles;• Participer aux stratégies d’intervention en gestion des risques;• Évaluer l’efficacité des mesures de sécurité en place et proposer des ajustements; • Participer à l’élaboration des activités de sensibilisation et de formation auprès du personnel du Ministère; • Assurer le maintien d’une stratégie de veille en matière de sécurité de l’information au Ministère.• Assurer que l’organisation se dote de mesures de sécurité adéquates en fonction des risques potentiels et de leurs impacts afin de garantir la disponibilité, l’intégrité et la confidentialité de l’information.

• Conseiller, orienter et soutenir les domaines d'affaires en matière d'architecture des technologies de l'Information;• Participer à l'introduction des nouvelles technologies de l'information nécessaires pour répondre aux besoins des domaines d'affaires;• Réaliser les études d'avant-projet pour le choix de nouvelles technologies, outils et méthodes d'exploitation ou pour des technologies existantes;• Élaborer des solutions d’infrastructure et des stratégies, incluant les analyses d’impacts, les risques, les bénéfices et la justification de la solution proposée;• Assurer la vigie technologique pour les domaines d'affaires dans tous les domaines qui touchent aux technologies de l'Information et proposer des solutions novatrices;• Réaliser des études prospectives d'évolution des technologies de l'information pour les domaines d'affaires;• Recommander les technologies qui répondent aux besoins d’affaires de l’entreprise et assurer la pérennité des technologies déjà en place;• Mettre en place des initiatives d'amélioration continue dans le but de soutenir la mise en place des meilleures pratiques en TI;• Établir les orientations technologiques de l’information permettant de répondre aux différents besoins d’affaires de l’organisation.

• Mobilize a team around a strategic vision, and foster collaborative approaches and develop the potential of talented people;• Implement continuous improvement initiatives to support the growth and implementation of IT best practices;• Provide technology guidance and monitoring and contribute to IT strategy planning;• Establish and maintain effective and harmonious communications with managers, users, external partners and suppliers of equipment and services;• Provide high-level technical and coordination support to quickly resolve complex incidents and issues related to connectivity, application access and unified communications services;• Contribute to the development of the procurement plan for IT services and assets and validate it;• Plan, manage and control the human, material and financial resources of the service;• Ensure good team spirit and high motivation within the IT team;• Review and validate the technical terms of reference and ensure that specific requirements are defined when purchasing IT services and assets;• Ensure compliance with the guidelines, principles and rules of IT and security in the management of exploitation, development or implementation projects for the operation;• Apply and monitor service level agreements (SLAs), including performance indicators (availability, accessibility, incident resolution, etc.) and escalation mechanisms in the event of a problem;• Ensure that network problems are resolved quickly in accordance with the agreed service level agreements;• Maintain strong relationships with external information technology service providers, partners and teams of colleagues;• Identify skills gaps in the team and propose capacity development plans.• Ensure the provision of high quality IT services and enable customer satisfaction;• Document and analyze administrative, financial and strategic risks and provide mitigation measures.

Ministry of Energy and Natural Resources of Quebec• Create various solution architecture documents in collaboration with various project teams;• Produce technological solutions that meet business needs and corporate orientations;• Evaluate emerging network technologies in light of strategic business and IT needs;• Validate and design network solutions in technological architecture work;• Present the network monitoring solution with the Cascade solution;• Analyze the impacts (technology, operation, costs) of the different network solutions;• Actively participate in the implementation of new network and telecommunications solutions;• Develop the logical and physical design of networks and solutions;• Participate in the selection of products and services, suppliers and cost estimates;• Develop the network and telecommunications architecture and actively participate, as an expert, in the development of strategic and tactical orientation (network and telecommunications);• Provide network and telecommunications expertise for projects;• Stay abreast of new industry trends and best practices;• Writing of detailed files defining the technological architecture;• Ensure a technological watch and manage the impact of the introduction of new technologies;• Analyze the impacts of new projects on existing infrastructures;• Ensure that the network infrastructure (LAN / WAN) meets business process requirements at all times;• Plan, implement and manage future telecommunications and network projects and publish key performance indicators for telecommunication and network activities;• Design, build, implement and maintain network infrastructure (LAN / WAN), campus and data center network and Internet connectivity solutions;• Provide advice and guidance to management in the design and planning phases of telecommunications and network systems;• Participate in the development of a security strategy adapted to the needs

CGI Quebec business unit Proof of concept, mail box migration and Lotus Notes users to Exchange 2010Provision, migrate, and synchronize AD users between two forests • Write detailed files defining the technological architecture;• Develop system installation and hardening procedures;• Perform the work to make the migration of Notes users to Exchange a reality;• Make sure that the solution complies with the call for tenders;• Write and validate test plans;• Produce the documentation required for the proper functioning of the infrastructure;• Install and configure the Exchange 2010 and Lync 2010 servers;• Configure the DNS infrastructure to support the deployment of Exchange and Lync;• Install Exchange roles and Lync server roles;• Configure the Lync Server 2010 topology;• Configure certificates for Exchange and Lync servers;• Configure high availability for mailbox servers;• Configure Instant Messaging (IM) and Presence, solve client access issues;• Use the best practices analyzer to validate the deployment;• Configure Lync integration with Microsoft Exchange;• Troubleshoot connectivity issues and troubleshoot certificate errors.

Industrial Alliance Insurance and Financial Service Architectural work and deployment of telecommunications infrastructure• Analyze and design telecommunication network architectures;• Conduct detailed planning and budget evaluation of network monitoring efforts;• Analyze the impacts (technology, operation, costs) of network monitoring;• Develop site plans covering the implementation, tests and verifications to be carried out;• Advise the operations team in the diagnosis and development of solutions to incidents and problems that may occur in different environments;• Propose the necessary changes to maintain the level of security and to make all employees aware of security issues;• Actively contribute to the projects of the vice-presidency of the Information Technology Department (VPSI);• Configure and install Cisco Level 2 and 3 switches;• Perform preliminary analysis, technological analysis and intervention profile work;• Participate in the implementation of projects (telecom component) and the finalization of documents;• Develop and implement good security practices for network equipment;• Set up SSH access on telecom equipment;• Support the needs of VPSI clients;• Actively contribute to maintaining and enhancing the know-how of its members;• Perform configuration and quality of service (QOS) verification;• Coordinate, when required, the interventions of the client's partners.

Center of Shared Services Quebec (CSPQ) Management of SAGIR’s Information technology infrastructure• Intervene as a telecommunications specialist;• Carry out work to concretize the migration to the IP / MPLS RITM network;• Validate the work plan, confirm the different scenarios put forward;• Work with vendors to develop a migration strategy to the MPLS network;• Control the quality and acceptance of the solution during implementation;• Produce the documentation required for the proper functioning of the infrastructure;• Design an execution and verification plan for high availability;• Create campus layer 2 and 3 infrastructures using best practices;• Design infrastructure services, including path and quality of service (QOS);• Configure switch port aggregation (Etherchannel, PAgP);• Configure and verify Level 3 Redundancy Mechanisms (HSRP);• Configure and verify QOS and IP packet marking for QOS and IP telephony (VOIP).

CGI Quebec business unitCGI offers its members the opportunity to participate in the active life of the company in terms of business development, training and support for ongoing activities. Members have the opportunity to take various training courses in order to improve their computer knowledge. These trainings can have several objectives, including obtaining an industry-recognized certification or perfecting work methods and tools to improve mandate interventions. In response to government calls for tenders, members are invited to participate in the development and drafting of proposals. Their involvement allows them to familiarize themselves with the needs of their customers, to better understand the interventions underway and to bring added value to the company's business development. On the support side, and depending on their field of expertise, members can join the technical and office support team or the teams in mandate to support them in the drafting of certain deliverables. Finally, each member can join in synergies and practice activities to share their knowledge with the other members and thus enhance the company's overall expertise.

Ministry of Transportation Quebec (MTQ)• Installation, maintenance and troubleshooting of Cisco routers and switches (3750,3550.2960,6509,7200 series) • Configure, deploy and manage Riverbed WAN accelerators Steellhead • Troubleshoot and monitor the performance of WAN accelerators • Work with project managers in the detailed planning work of architecture; • Carry out analytical work and architecture in accordance with the workplan; • Develop and produce deliverables that are under my responsibility in accordance with the workplan • Communicate technical information to team members and help them in their efforts and support of network services • Collaborate with the client to understand and meet their needs • Provide technical support and expert advice on complex issues • Upgrade IOS images and configurations • Participate in the implementation of telecommunication projects• Configure network switches (RSTP, VLAN, VTP, Trunking, Port Channeling, Spanning tree) • Add all routers and switches to ACS • Configure SSH access on routers and switches • Configure and verify the quality of service (QoS) on inter-switch links • Configuration and verification of redundancy mechanisms level 3 (HSRP) • Establish VLANs for IP telephony (VOIP) • Configure switches and routers for network authentication (Radius, TACACS +) • Perform 3rd level support for Cisco networking equipment• Configure Multicasting technology (Sparse Mode Rendezvous Point) • Configure port aggregation for switches (EtherChannel, PAgP)

CGI Quebec business Unit CGI offers its members the opportunity to participate in the active life of the company in terms of business development, training and support for ongoing activities. Members have the opportunity to take various training courses in order to improve their computer knowledge. These trainings can have several objectives, including obtaining an industry-recognized certification or perfecting work methods and tools to improve mandate interventions. In response to government calls for tenders, members are invited to participate in the development and drafting of proposals. Their involvement allows them to familiarize themselves with the needs of their customers, to better understand the interventions underway and to bring added value to the company's business development. On the support side, and depending on their field of expertise, members can join the technical and office support team or the teams in mandate to support them in the drafting of certain deliverables. Finally, each member can join in synergies and practice activities to share their knowledge with the other members and thus enhance the company's overall expertise.

Implement, and support the corporate LAN, WAN, and Cisco switches, routers, access points.Install and Configure ESX and Virtual CenterConfigure and Manage Storage Create and Configure Virtual MachinesMigrate Physical and Virtual Machines with VMware Converter 3Perform problem determination, resolution, and testing of LAN/WAN/Wireless environments.Work with equipment vendors (e.g. Cisco, Juniper, Dell) to escalate and resolve technical issues.Maintain and configure network switches, routers, firewalls and other network infrastructure equipment.Configure and Troubleshoot Site to Site IP based VPN’s (IPSEC or SSL VPN, AAA).Track and isolate failing/defective components on systems, order replacement parts and perform repair.Analyze any network problems and provide remedial actions that address root causes.Provide network monitoring and network trouble isolation and resolution.

Design, install, implement and administer network infrastructure.Maintain hardware and software, and troubleshoot network problems.Manage and revise backup and disaster recovery procedures.Ensure system security and virus protection.Use Network Tools for identification and resolution of issues.Establish and enforce information security standards and procedures.Perform hardware/software installation, configuration, upgrades and support.Monitor network usage and resolve communications problems.

Installed, upgraded and troubleshot Lotus Notes client, monitor Lotus Notes server.Registered, modified users and groups, edited access control list.Monitored mail routing, replication, reviewed log files and took appropriate actions.Software installations, configuration, troubleshooting, repair, and call resolution.