Currently pursuing a Master’s in Management at IE Business School in Madrid, specializing in Branding, Marketing & Sales. Customer Relationship Manager with hands-on sales experience. Including a recent role at JTI as a Ploom Expert, where I promoted and sold "Ploom X" products, demonstrating top-tier customer service skills. My background includes high-end customer service at RSH Quality Food Concept, where I honed precision, professionalism, and key customer relations abilities. Previously, I accumulated real estate experience as a Broker Assistant at Veyrat Sarasin and as a Broker and Property Manager at Edifices Management and Storedge. These roles involved selling and renting properties, managing teams, and organizing promotional events, which developed my strong communication and problem-solving skills.With a graduate degree in International Management from Geneva Business School, with strong technical skills and a multilingual background (French, English, Arabic) and a passion for sales and client interaction, I am dedicated to leveraging my expertise in client relations and business development to drive success.