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Ibrahim Abbas Email & Phone Number
Global Customer Experience Excellence Manager
at
_VOIS
1 work email found
@vodafone.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Global Customer Experience Excellence Manager
Location
Giza, Al Jizah, Egypt
Company size
Who is Ibrahim Abbas? Overview
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Quick answer
Ibrahim Abbas is listed as Global Customer Experience Excellence Manager at _VOIS, a with 40 employees, based in Giza, Al Jizah, Egypt. AeroLeads shows a work email signal at vodafone.com and a matched LinkedIn profile for Ibrahim Abbas.
Ibrahim Abbas previously worked as Global Customer Experience Senior Lead at _Vois and Service Quality Manager at _Vois. Ibrahim Abbas holds Bachelor'S Degree, Electrical And Electronics Engineering from Akhbar Elyom Academy.
Company email context
Email format at _VOIS
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{first}.{last}@vodafone.com
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AeroLeads found 1 current-domain work email signal for Ibrahim Abbas. Compare company email patterns before reaching out.
Profile bio
About Ibrahim Abbas
-Leading Customer Experience @ _VOIS (Vodafone Intelligant Solutions) UK Accounts-Managing Quality & Compliance teams in different service lines for Consumer & Enterprise across Egypt and India- Former Customer Experience lead for CIOT 4 big markets-The aim of this work is to improve customer experience, agent satisfaction and net promoter scores and ensure a reduction in call volumes by using AI and intelligiant solutions
Listed skills include Quality Management, Train The Trainer, Communication, Supervisory Skills, and 2 others.
Current workplace
Ibrahim Abbas's current company
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9 roles
Ibrahim Abbas work experience
A career timeline built from the work history available for this profile.
Global Customer Experience Excellence Manager
Current
Sep 2022 - Present
Global Customer Experience Senior Lead
Quality and Customer experience management across Vodafone markets in Europe
Nov 2020 - Sep 2022
Service Quality Manager
Quality on Service Manager Vodafone Ireland Account (Vodafone Shared Service Egypt)Monitoring over eight different lines of businesses across all Vodafone Ireland different sites in Vodafone shared services (Ireland, Egypt and India)● Managing Centre of excellence Teamo To audit a high Volume of calls per LOB and provide recommendations on how we can improve the customer journey. o The aim of this work is to improve customer service, agent satisfaction and net promoter scores, ensure a reduction in call volumes, lower AHT and higher first call resolution.
Jul 2018 - Oct 2020
International Account Supervisor
Aug 2017 - Jul 2018
Jan 2016 - Oct 2016
Quality Coach
May 2013 - Jan 2016
Senior International Account Advisor Vodafone Ireland
Feb 2012 - May 2013
International Account Advisor Uk Account
May 2009 - Nov 2011
1 education record
Ibrahim Abbas education
FAQ
Frequently asked questions about Ibrahim Abbas
Quick answers generated from the profile data available on this page.
What company does Ibrahim Abbas work for?
Ibrahim Abbas works for _VOIS.
What is Ibrahim Abbas's role at _VOIS?
Ibrahim Abbas is listed as Global Customer Experience Excellence Manager at _VOIS.
What is Ibrahim Abbas's email address?
AeroLeads has found 1 work email signal at @vodafone.com for Ibrahim Abbas at _VOIS.
Where is Ibrahim Abbas based?
Ibrahim Abbas is based in Giza, Al Jizah, Egypt while working with _VOIS.
What companies has Ibrahim Abbas worked for?
Ibrahim Abbas has worked for _Vois and Vodafone.
How can I contact Ibrahim Abbas?
You can use AeroLeads to view verified contact signals for Ibrahim Abbas at _VOIS, including work email, phone, and LinkedIn data when available.
What schools did Ibrahim Abbas attend?
Ibrahim Abbas holds Bachelor'S Degree, Electrical And Electronics Engineering from Akhbar Elyom Academy.
What skills is Ibrahim Abbas known for?
Ibrahim Abbas is listed with skills including Quality Management, Train The Trainer, Communication, Supervisory Skills, Team Management, and Soft Skills.
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