Ibrahim Abdelhamid Pmp® Email & Phone Number

Cairo, Cairo Governorate, EG

Cairo, Egypt

Constellation represents the coming together of subject matter experts who have earned their stripes many times over on game changing EPM, Analytics, CRM and RPA projects for some of the biggest businesses in the Eastern & Central Europe, Middle East & Africa (ECEMEA) region.Majority of our team of professionals have carried the legacy of well-known and.

Al-Riyadh Governorate, Saudi Arabia

• Managed day-to-day operations, fostering seamless communication across all departments to monitor business progress.
• Spearheaded the establishment of new international branches in Egypt, UAE, and Bahrain, overseeing the issuance of necessary official documents and integrating new entities under the holding company in KSA.
• Initiated and supervised the recruitment of international manpower for teams in KSA, Bahrain, UAE, and Egypt.
• Conducted direct communication with the Chairman of the Board of Directors and engaged in regular meetings with the Board to discuss business plans and updates.
• Coordinated with government entities such as the Ministry of Commerce and Trade, Ministry of Justice, Ministry of Foreign Affairs, Ministry of Interior, and Chamber of Commerce to track and fulfill business requirements.
• Orchestrated VIP visits to our headquarters from abroad, managing all logistical aspects.

Egypt

• Oversaw billing profiles and resolved associated billing issues efficiently.
• Managed service requests and escalations, ensuring prompt resolution.
• Coordinated with cross-functional teams and departments to deliver high-quality service in response to cases/requests.
• Communicated business updates to team members and ensured alignment with organizational goals.
• Reviewed and addressed day-to-day operations performance, reporting to the direct manager.
• Maintained performance against targets, overseeing capacity plans and real-time tracking.

Sudan

• Responsible for all the required communication with all of the working teams from all countries in the same mission/area
• Managed all of the required documents and data related to the conflict situation updates
• Interpreted from and to Arabic – English to assist in the process of communication between all parties involved
• Managed conferences and meetings with mission leaders & commanders to discuss the situation updates
• Managed new deployments' supplies and logistical requirements
• Managed and submitted medical requests and reports to the United Nations HQ in NY, USA for further instructions based on the situations