Ibrahim Adel

Ibrahim Adel Email and Phone Number

Head of Operations SWVL Saudi @ Swvl | Service Optimization | Saas | Taas @ Swvl
dubai, united arab emirates
Ibrahim Adel's Location
Riyadh, Saudi Arabia, Saudi Arabia
Ibrahim Adel's Contact Details

Ibrahim Adel work email

Ibrahim Adel personal email

n/a
About Ibrahim Adel

Welcome to my LinkedIn profile! I am a results-driven professional with extensive experience in strategy, operations, and business development within the B2B category. Currently serving as the Global Senior Strategy & Operations Head at SWVL, a Nasdaq-listed company, I am based in Cairo, Egypt.During my tenure at SWVL, I have made significant contributions to the company's growth and success. Here are some highlights of my achievements:- New Revenue Streams: I spearheaded the development of new business verticals, including the SWVL Advertising Service, diversifying our revenue streams and expanding our market reach.- Financial Improvements: Through my strategic initiatives, I successfully improved the profitability and cashflow statements of the B2B portfolio, resulting in the achievement of positive EBITDA.- GTM Strategy and Partnerships- International Expansion: As the Global Market Launching Manager, I played a pivotal role in launching the B2B vertical in Argentina, Mexico, and Chile. I seamlessly migrated over 100 accounts worth $2.5 million in monthly recurring revenue into SWVL's system, ensuring full visibility and trackability.- Operational Efficiency: I pioneered the implementation of tech features in Latin American countries, resulting in expanded operations across multiple cities. Additionally, I introduced a supply enhancement project that led to 60% cost of goods sold (COGS) savings in various accounts. By increasing automation, I achieved a 96.3% adoption rate of Captain and Customer Apps.- Successful Corporate Deals: As an Operations Manager, I achieved a 100% success rate in launching over 100 corporate deals in Egypt. I established an internal quality enhancement team and developed product features to enhance our tech-solutions' value proposition.- Team Leadership: Throughout my career, I have led and mentored diverse teams, fostering their growth and ensuring their success through tailored KPIs and streamlined processes.I am passionate about driving business growth, optimizing operations, and creating strategic partnerships. I thrive in dynamic environments and am constantly seeking new challenges and opportunities to make a significant impact.Let's connect and explore how we can collaborate and contribute to the growth and success of our respective endeavors. I look forward to connecting with professionals who share a passion for driving innovation and achieving remarkable results.Feel free to reach out to me directly or connect via LinkedIn.

Ibrahim Adel's Current Company Details
Swvl

Swvl

View
Head of Operations SWVL Saudi @ Swvl | Service Optimization | Saas | Taas
dubai, united arab emirates
Website:
swvl.io
Employees:
516
Ibrahim Adel Work Experience Details
  • Swvl
    Head Of Operations Swvl Saudi
    Swvl Jun 2023 - Present
    Riyadh, Saudi Arabia
  • Swvl
    Head Of Operations | Swvl Business Egypt
    Swvl Oct 2022 - May 2023
    Egypt
  • Swvl Business
    B2B Global Market Launcher (Latam) Expansion Team
    Swvl Business Feb 2022 - Dec 2022
    Dubai, United Arab Emirates
    Launched the B2B vertical in Argentina, Mexico, and Chile.Pioneered the implementation of tech features in the Latin American countriesDeveloped new business verticals to add new revenue streams such as SWVL Advertising Service.Improved profitability and cashflow statements of the B2B portfolio, which resulted in achieving positive EBITDA.Developed and Implemented GTM strategy for the “Value-Added Services” project in 8 operating countries.Established strategic partnerships.Led a taskforce to collect our portfolio’s backlog from the clients to turn the company’s cashflow statement positive.
  • Swvl
    B2B Operations Manager
    Swvl Feb 2021 - Jan 2022
    bridging gap between product and operations.
  • Swvl Business
    B2B Operations Supervisor
    Swvl Business Jan 2019 - Jan 2021
    *launching +100 corporate deals and set up full operations plane for corporates at 5 cities inside Egypt and Jordan with at all market sections.*Creating team structure for the corporate fleet quality, account managers and tech-responsible agents to operate the rides.* Designing team’s KPIs and SOPs.* Handling corporate escalations.* Maintain quality of service delivered as per corporate deals.* Moderate contracts terms and conditions.* Set guidelines for payments and handling bills for the accounts.*Dealing with the suppliers to get best prices* Enhanced profit and growth in bookings and rides through increasing the existing corporate accounts from 25 to 120 accounts in Cairo while in Alex. the accounts increased from 7 to 30 accounts by building a credible and reputable brand name also the fleet increased from 300 bus serving the corporate accounts to be 5000 bus.* Meeting with clients whenever needed and conducting interviews.Launched Swvl corporate with my team in the following cities:Cairo, EgyptAlexandria, EgyptAmman, Jordan
  • Orange
    Billing Department
    Orange Nov 2015 - Jan 2018
    Egypt
  • Vodafone
    Technical Support Engineer
    Vodafone Jan 2014 - Jan 2015
    Egypt

Ibrahim Adel Education Details

Frequently Asked Questions about Ibrahim Adel

What company does Ibrahim Adel work for?

Ibrahim Adel works for Swvl

What is Ibrahim Adel's role at the current company?

Ibrahim Adel's current role is Head of Operations SWVL Saudi @ Swvl | Service Optimization | Saas | Taas.

What is Ibrahim Adel's email address?

Ibrahim Adel's email address is ib****@****wvl.com

What schools did Ibrahim Adel attend?

Ibrahim Adel attended October 6 University, Zaid School.

Who are Ibrahim Adel's colleagues?

Ibrahim Adel's colleagues are Ahmed Shady, Hassan Hady, Mona Safwat, Nazim Masood, Mostafa Mahrous, Sohaib Ali, Ziad Mohamed.

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