Ibrahim Adel Email and Phone Number
Ibrahim Adel work email
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Ibrahim Adel personal email
Welcome to my LinkedIn profile! I am a results-driven professional with extensive experience in strategy, operations, and business development within the B2B category. Currently serving as the Global Senior Strategy & Operations Head at SWVL, a Nasdaq-listed company, I am based in Cairo, Egypt.During my tenure at SWVL, I have made significant contributions to the company's growth and success. Here are some highlights of my achievements:- New Revenue Streams: I spearheaded the development of new business verticals, including the SWVL Advertising Service, diversifying our revenue streams and expanding our market reach.- Financial Improvements: Through my strategic initiatives, I successfully improved the profitability and cashflow statements of the B2B portfolio, resulting in the achievement of positive EBITDA.- GTM Strategy and Partnerships- International Expansion: As the Global Market Launching Manager, I played a pivotal role in launching the B2B vertical in Argentina, Mexico, and Chile. I seamlessly migrated over 100 accounts worth $2.5 million in monthly recurring revenue into SWVL's system, ensuring full visibility and trackability.- Operational Efficiency: I pioneered the implementation of tech features in Latin American countries, resulting in expanded operations across multiple cities. Additionally, I introduced a supply enhancement project that led to 60% cost of goods sold (COGS) savings in various accounts. By increasing automation, I achieved a 96.3% adoption rate of Captain and Customer Apps.- Successful Corporate Deals: As an Operations Manager, I achieved a 100% success rate in launching over 100 corporate deals in Egypt. I established an internal quality enhancement team and developed product features to enhance our tech-solutions' value proposition.- Team Leadership: Throughout my career, I have led and mentored diverse teams, fostering their growth and ensuring their success through tailored KPIs and streamlined processes.I am passionate about driving business growth, optimizing operations, and creating strategic partnerships. I thrive in dynamic environments and am constantly seeking new challenges and opportunities to make a significant impact.Let's connect and explore how we can collaborate and contribute to the growth and success of our respective endeavors. I look forward to connecting with professionals who share a passion for driving innovation and achieving remarkable results.Feel free to reach out to me directly or connect via LinkedIn.
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Head Of Operations Swvl SaudiSwvl Jun 2023 - PresentRiyadh, Saudi Arabia -
Head Of Operations | Swvl Business EgyptSwvl Oct 2022 - May 2023Egypt -
B2B Global Market Launcher (Latam) Expansion TeamSwvl Business Feb 2022 - Dec 2022Dubai, United Arab EmiratesLaunched the B2B vertical in Argentina, Mexico, and Chile.Pioneered the implementation of tech features in the Latin American countriesDeveloped new business verticals to add new revenue streams such as SWVL Advertising Service.Improved profitability and cashflow statements of the B2B portfolio, which resulted in achieving positive EBITDA.Developed and Implemented GTM strategy for the “Value-Added Services” project in 8 operating countries.Established strategic partnerships.Led a taskforce to collect our portfolio’s backlog from the clients to turn the company’s cashflow statement positive. -
B2B Operations ManagerSwvl Feb 2021 - Jan 2022bridging gap between product and operations. -
B2B Operations SupervisorSwvl Business Jan 2019 - Jan 2021*launching +100 corporate deals and set up full operations plane for corporates at 5 cities inside Egypt and Jordan with at all market sections.*Creating team structure for the corporate fleet quality, account managers and tech-responsible agents to operate the rides.* Designing team’s KPIs and SOPs.* Handling corporate escalations.* Maintain quality of service delivered as per corporate deals.* Moderate contracts terms and conditions.* Set guidelines for payments and handling bills for the accounts.*Dealing with the suppliers to get best prices* Enhanced profit and growth in bookings and rides through increasing the existing corporate accounts from 25 to 120 accounts in Cairo while in Alex. the accounts increased from 7 to 30 accounts by building a credible and reputable brand name also the fleet increased from 300 bus serving the corporate accounts to be 5000 bus.* Meeting with clients whenever needed and conducting interviews.Launched Swvl corporate with my team in the following cities:Cairo, EgyptAlexandria, EgyptAmman, Jordan -
Billing DepartmentOrange Nov 2015 - Jan 2018Egypt -
Technical Support EngineerVodafone Jan 2014 - Jan 2015Egypt
Ibrahim Adel Education Details
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Computer Science -
Zaid SchoolHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Ibrahim Adel
What company does Ibrahim Adel work for?
Ibrahim Adel works for Swvl
What is Ibrahim Adel's role at the current company?
Ibrahim Adel's current role is Head of Operations SWVL Saudi @ Swvl | Service Optimization | Saas | Taas.
What is Ibrahim Adel's email address?
Ibrahim Adel's email address is ib****@****wvl.com
What schools did Ibrahim Adel attend?
Ibrahim Adel attended October 6 University, Zaid School.
Who are Ibrahim Adel's colleagues?
Ibrahim Adel's colleagues are Ahmed Shady, Hassan Hady, Mona Safwat, Nazim Masood, Mostafa Mahrous, Sohaib Ali, Ziad Mohamed.
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Ibrahim Adel
Jeddah -
Ibrahim Adel
Chemical Engineer@Biofuel Company Ltd | Iso 9001:2015| Iso 14001 & Iso 45001| Osha AcademyJubail
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