Roles & ResponsibilitiesDesigned, and developed salesforce Apex Classes, Lightning components Controller Classes, extensions, and Apex Triggers for various functional needs in the application. • Worked with various salesforce.com Standard objects like Accounts, Contacts, Lead and Dashboards.• Worked on design, development, testing, documentation, and deployment of high-quality business solutions on the Force.com platform, including writing triggers and developing Visual force pages.• Worked with application developers, users, operational leadership, and subject matter experts to understand current and future operational functional goals.• Documented and shared best practices used within the CRM platform. Worked on driving for process effectiveness and consistent processes. Identified inefficiencies and opportunities for additional automation.• Implemented the requirements on Force.com platform and Force.com IDE Plug-in using Eclipse.• Created Workflow Rules to automate Tasks, Email Alerts, and Field Updates. • Designed various Web Pages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry. • Created and used Email templates in HTML and Visual Force. • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects. • Created Data Validation rules and Formulas as per business requirement. • Packaged and Deployed customizations from Sandbox to other environments using Force.com IDES, VS Code.• Handling the releases of the software/package to different sandboxes using Jenkins’s pipeline.• Hands on experiencing on creating, installing, and deploying the packages/metadata using SFDX commands.Environment: Visual Code, Developer Console, SOQL, SOSL, APEX, Lightning Component, Visual Force, Flows, Process Builder, App Builder, Trigger, Data import, Salesforce Web Services.

Roles and Responsibilities:• Designed, and developed salesforce Apex Classes, Lightning components Controller Classes, extensions and Apex• Triggers for various functional needs in the application. • Worked on design, development, testing, documentation, and deployment of high-quality business solutions on the Force.com platform, including writing triggers and developing Visual force pages.• Worked with application developers, users, operational leadership, and subject matter experts to understand current and future operational functional goals.• Documented and shared best practices used within the CRM platform. Worked on driving for process effectiveness and consistent processes. Identified inefficiencies and opportunities for additional automation.• Implemented the requirements on Force.com platform and Force.com IDE Plug-in using Eclipse.• Created Workflow Rules to automate Tasks, Email Alerts, and Field Updates. • Designed various Web Pages in VisualForce for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry. • Used Apex Integration Services for data import/extract, reports, record list services etc. for application integration.• Created and used Email templates in HTML and VisualForce. • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects. • Created Data Validation rules and Formulas as per business requirement. • Packaged and Deployed customizations from Sandbox to other environments using Force.com IDES, VS Code. Environment: Visual Code, Developer Console, SOQL, SOSL, APEX, Lightning Component, VisualForce, Flows, Process Builder, App Builder, Trigger, Data import, Salesforce Web Services.

Responsibilities:​• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.• Imported data from .CSV files in to Accounts, Contacts and Opportunities using Data Loader and Import Wizard.• Implemented Web to Case, Email to Case functionalities to provide a better customer support to the customers.• Designed various types of Email templates for auto response to customers.• Used the sandbox for testing and migrated the code to the deployment instance after testing.• Customized standard objects and fields based on the requirements.• Configured security and organizational hierarchy.• Customized page layouts.• Built reports and dashboards as per the requirements.• Involved in building workflows rules, validation rules & other customizations within Salesforce.• Responsible for Data loading with the help of the tools like Data Loader & Data Import Wizard. Environment: Apex, JavaScript, SOQL, VS Code, Sandbox, Developer Console.