Supervising and directing the prompt, efficient and friendly serving of all food and beverage. Assisting servers, busses and host staff in their job duties as necessary. Ensuring all opening, closing and running side work is completed on a daily basis. Acting as a liaison between kitchen and front of house employees and operations. Assisting in the training and development of team members. Communicating effectively, giving direction, support, timely feedback and recognition of performance. Working quickly and independently to resolve operational and/or guest issues when necessary, ensuring proper follow through with appropriate manager(s). Monitoring and reviewing labor reports

Implement best practices to meet customers needs and requirements. Initiate campaign strategies for internet company products and services. Initiate customer retention strategies and build new customers. Resolve customer needs. Handles incoming calls to handle customer problems and solve it.Understand customer needs and objectives. Recommend appropriate financial product or service to the customer. Assist and support company management in delivering customer services.Assists customers effectively by solving customer problem. Helping with training and development.Ordering stock where applicableHandling complaints from both staff and customers.

Listening to customer requirements and presenting appropriately to make a sale.Acting as a contact between a company and its existing and potential markets.Presenting the product or service in a structured professional way face to face.Maintaining and developing relationships with existing customers in person, and via telephone calls and emails.Checking quantities of goods on display and in stock.Making accurate, rapid cost calculations, and providing customers with quotations.Reviewing your own sales performance, aiming to meet or exceed targets.Gaining a clear understanding of customers' businesses and requirements.Negotiating the terms of an agreement and closing sales.Negotiating on price and costs, delivery and specifications with buyers and managers.