Dajani Consulting is a management, marketing, training and industrial consulting firm based in Amman, this firm is specialized in consulting services such as Investment, Monitoring and Evaluation, Labor and Employment, and training, I’m was handling the following duties at Dajani consulting at a senior level:* In charge of training unit at Dajani consulting.* Studying the training market needs in Jordan and the Middle East.* Marketing Dajani consulting training services in the region.* Managing training events.* Assistant trainer in few training events.

Jordan Now is a project based in Amman/ Jordan, designed and funded by the World Bank to support 900 females graduated from the intermediate community colleges through helping them to get employed, I was handling the following duties at Dajani consulting at a senior level:•Creating the database for the project.•The project spokesman in many events.•Handling the weekly inspection felid visits for the graduates in their workplace.•Designing the graduates follow up procedures.•Act as a liaison between the employer and graduates.•Preparing the reports and the statistics needed.•Solving problems comes through the employment process. •Reporting to the World Bank and Dajani executive on weekly bases.

Carlton House is a general services company specialized in hospitality services and food & beverage. I was handling the following duties at Carlton House at a senior level:•Maintenance of personnel records.•Assist in the development of personnel policies and procedures.•Assist in the development of training records, delivering training and ensuring up-to date and accurate training records are kept.•Involved in the recruitment and selection process.•Maintenance of health and safety systems and records.•Any other duties as required by management.

Company work field is retail "Optics". I was handling the following duties at PEARLE OPTICIANS at a senior level:- General optics practices. - Daily Management tasks.- Present weekly and monthly reports to the Head Management. - Soft contact lenses stock control and reporting to the head office.- Train and guide the new staff and preparation, delivery and follow-up of the in-house “Smart Steps for Excellent Customer Service” course. - Technical Support to prepare the store to launch.- Provide advices and help the staff to follow the Pearle way of customer service.

Company work field is optics. I was handling optics practices in general and daily management duties at ALEX OPTICS at a junior level.