Ibrahim Bello Email & Phone Number

Lagos, La, Ng

Lagos, La, Ng

United States

As Senior Manager, Technical Recruitment & Product Development at Revlab, I drive both talent acquisition strategy and product innovation. I lead a high-performing technical recruitment team, shaping and executing strategies that attract top engineering/technical talent and align with our clients’ needs.Simultaneously, I manage the engineering team responsible for building Revlab’s first SaaS product. My role bridges product management and engineering leadership, overseeing end-to-end development, optimizing workflows, and ensuring our product meets market demands and quality standards. By aligning talent and technology, I contribute to Revlab’s mission of delivering cutting-edge solutions that scale growth and support recruitment innovation.

Lagos State, Nigeria

Managed Diverse Database Systems: Oversaw SQL (PostgreSQL) and NoSQL (MongoDB) database systems, ensuring optimal performance and data integrity.Enhanced Database Efficiency: Utilized MongoDB and Mongoose frameworks to refine database modeling and improve data interaction processes.Developed Robust APIs: Created RESTful APIs and effectively managed server-side routing and middleware using Express.js, enhancing system functionality and performance.Crafted User-Centric Interfaces: Designed responsive and intuitive interfaces by integrating HTML, CSS, and React components, ensuring seamless user experiences.Facilitated Code Quality: Actively participated in code reviews, providing constructive feedback and integrating suggested enhancements to maintain high code standards.Promoted Team Collaboration: Collaborated closely with cross-functional teams to brainstorm, execute, and deploy features that met strategic business objectives.

Lagos State, Nigeria

Consulted with Customers: Conducted meetings with clients to understand service requirements and provided tailored solutions to meet their needs effectively.Managed Guest Relations: Addressed guest complaints promptly and proactively offered complimentary services to ensure high levels of guest satisfaction.Enhanced Customer Service: Responded promptly to service requests, resulting in a 125% increase in overall sales through improved customer satisfaction.Optimized Event Planning: Offered customized reservation options based on expected attendance, facilitating seamless event coordination and attendee satisfaction.

Lagos, Nigeria

Cultivated Client Relationships: Nurtured strong client relationships by promptly responding to inquiries, assessing needs, resolving issues, and following up with potential and existing clients.Facilitated Client Meetings: Scheduled and attended meetings with clients and prospects as requested, fostering communication and understanding of client needs.Resolved Issues Effectively: Managed complaints by offering timely solutions and alternatives, ensuring swift resolution within appropriate timeframes.Enhanced Customer Satisfaction: Strengthened customer relationships by actively listening to concerns and prioritizing service requirements, thereby improving overall client satisfaction.

Saki East, Oyo State, Nigeria

Supported Document Drafting: Assisted management in drafting and compiling documentation for submission to the secretariat, ensuring accuracy and completeness.Facilitated Learning Strategies: Guided students in developing effective learning strategies, utilizing appropriate resources to enhance subject knowledge and foster critical thinking skills.Enhanced Tutorial Skills: Actively engaged in professional development activities to refine tutorial techniques, enhancing cultural competence and reflective teaching practices.Provided Constructive Feedback: Administered feedback to students using positive reinforcement techniques, encouraging confidence and continuous improvement in their academic endeavors.

Nigeria

Performed Customer Service Analysis: Analyzed customer service data to pinpoint issues and implemented solutions, leading to enhanced overall customer satisfaction.Implemented Service Policy: Developed and executed a customer service policy that significantly boosted customer satisfaction by 75%, improving service standards and outcomes.Maintained Service Reports: Created and managed customer service reports that offered valuable insights into service performance and customer feedback, enabling continuous improvement initiatives.

Bachelor'S Degree, Finance And Banking

Activities and Societies: football, table tennis, swimming, boys brigade

Waec, Commercial Class

Activities and Societies: football, table tennis, swimming, boys brigade, volleyball

Master Of Business Administration - Mba, General Management