Project ManagementManaged and contributed to multiple supply chain cost reduction and special projects. Involved several suppliers, commodities and business units. (Optics, Cables, Indirect) Contact person through out all project stages for assigned projects, collaborating with internal stakeholders to build consensus for a project plan towards properly securing the expectations for delivery, quality and cost. Motivated on adhering to project schedules by closely monitoring PO routing approvals, First Articles inspections, supplier on-time delivery (lead-time), immediately escalating supplier technical issues and working continuously with engineering to enable/qualify parts. Provided weekly updates to project stakeholders (R&D, BU’s, Senior management) to resolve open issues and in mitigating inherent project risks. Contributing to average cost savings of 35% and $ 5 + million from annual spend reduction.Procurement Specialist/Business AnalystAs a global supply chain team member, I was involved in addressing and resolving supply chain issues and requests pertaining to supplier sourcing, contract negotiations, business requirements, compliance reviews, policy/ process documentation, KPI reporting, product mix/ volume volatility, cost discrepancies, raw material issues, new product introductions (NPI), first articles, inventory analysis, process improvements, Kanban, indirect spend, supplier quality and qualification.

Inventory ManagementReviewed and adjusted store inventory to maintain the accuracy of the merchandise. Updated inventory management systems to keep system reports accurate.Organized and scanned in inventory shipments from distribution centers Customer ServiceAssisted in cash register operations, merchandising and setting up store displays.Trained new employees on register systems, store merchandising and inventory warehousing.

Managed a team of drivers, emphasizing on their development, training and motivation to ensure order fulfillment and compliance to company procedures and health-safety lawsValidated driver logs, scheduled routes, monitored gas usage and prospected new drivers Resolved driver and customer issues to ensure customer satisfaction. (Delivery issues, emergency service repairs, moving violations)Negotiated freight rates and managed customer orders until delivered.Built favorable working alliances with similar 3PL companies to increase sales and maintain capacity targets.

Resolved day to day customer service issues( Returns, Layaways,Etc.)Oversaw the scheduling and training of cashiers.Contributed to bookkeeping duties.Responsible for presentation and merchandising of register area (16 Registers)Responsible for register loss prevention issues