• Assisted customers with their support services through connecting them with the suitable technical talents• Working as a trusted business enablement manager through promoting and selling & implementing SaaS and other IT services across Saudi Arabia, Egypt and GCC region.• Assisted with other IT services such as building websites and mobile applications• Assisted partners with marketing and personal branding requests through a 2nd line of business in the company.• Sold SAP SaaS products to companies that were looking for digital transformation• Performed appropriate interaction with the various teams to successfully pursue/engage on the opportunities so that the client clearly understands CLIENT's value proposition in this business area• Performed appropriate interaction with the various teams to successfully implement different SaaS products• Formulated marketing, brand planning and business development strategies to drive revenue growth in the Gulf Region (GCC)• Coordinated internal resources and third parties and vendors for the flawless execution of projects• Ensured that all projects were delivered on-time while remaining within scope and budget• Developed project scopes and objectives, involving all relevant stakeholders while ensuring technical feasibility• Methodically assessed the needs of clients to professionally prepare and present accurate, timely solutions that satisfied their requirements

• Contacting potential clients to establish rapport and arrange meetings• Planning and overseeing new marketing initiatives• Researching organizations and individuals to find new opportunities• Increasing the value of current customers while attracting new ones• Finding and developing new markets and improving sales• Attending conferences, meetings, and industry events• Developing quotes and proposals for clients• Developing goals for the development team and business growth and ensuring they are met• Training personnel and helping team members develop their skills

• Developing territory business plans that will grow the business• Developing and maintaining customer relationships• Providing sales training to sales representatives• Developing sales and business development strategies• Monitoring and analyzing market trends to identify new opportunities• Maintaining accurate records of all sales activities• Preparing and presenting reports to the sales team and leadership• Recommending improvements to sales processes and strategies

• Managed clients within the organization’s most high-volume regions and performed full sales cycle duties,from contract signing to onboarding and contract renewals• Increased annual sales by 60% while managing my clients’ daily requests by upselling and cross-selling extra services• Created a novel, company-wide concept known as “Premium Listing”, a feature that increased the customer appeal for our clients as well as overall sales for both the restaurant and the company• Revamped the company’s pricing strategy, implemented effective promotional strategies, and trained incoming members of the high-performance sales team to help boost the corporate image• Received the 2019 Star Performance Award for outstanding sales results

• Was responsible for introducing to clients and partners the Software as a Service (SaaS) , including the Enterprise resource planning (ERP), Customer Experience (CX) and Human capital management (HCM), in addition to other modules.• Formulated marketing, brand planning and business development strategies to drive revenue growth in the European and North Africa territories.• Managed relations with clients through inbound hunting and outbound lead generation, thereby ensuring customer satisfaction, repeat business and increased referral opportunities.• Methodically assessed the needs of clients to professionally prepare and present accurate, timely solutions that satisfied their requirements.• Participated individually to the team targets of every quarter, through generating quality leads and reaching a high level of client satisfaction.Focus areas:- Oracle Cloud SaaS (ERP, HCM, CRM, CX)

• Coordinated internal resources and third parties and vendors for the flawless execution of projects• Ensured that all projects were delivered on-time while remaining within scope and budget• Developed project scopes and objectives, involving all relevant stakeholders while ensuring technical feasibility

• Served as a trusted advisor to customers while assisting in formulating strategy and direction for their business needs• Managed and built solid relationships with partners by keeping all communication lines consistently open• Expanded the company's customer base by more than 300 clients in a 3-year period• Collaborated with the Analytics Department to determine the root causes of customer complaints while finding solutions, thereby reducing the number of customer complaints by 37% in a one-year period• Performed valuation analyses on under penetrated accounts and drove development of new customers,which led to more than $1.7M in additional revenue

• Touching base with existing and new prospect clients to sell them memberships for the AM Cham or for renewing their existing memberships, while cross selling other services provided by the foundation on regular basis.

• Touching base with company clients regularly.• Following up on client requirements and documentation.• Estimating a timeline for the project till it's delivered to client.• Arranging mock-ups with designers and tech team to update client with progress.• Covering live events and conventions and updating them live on social media channels.

• Effectively work as a front line interface with customers for UK Account, by handling their inquiries regarding network and billing issues and solving their technical issues using Siebel and assuring customer satisfaction.