Ibrahim Elkady

Ibrahim Elkady Email and Phone Number

Senior Customer Service Officer, Credit Course in Progress NYIF & EBI @ EBANK
Ibrahim Elkady's Location
Alexandria, Egypt, Egypt
Ibrahim Elkady's Contact Details

Ibrahim Elkady personal email

About Ibrahim Elkady

Experienced and driven Sales Officer with a proven track record of exceeding goals and increasing sales volume and company presence. Bringing forth the ability to develop and implement winning business plans that lead to increased sales. Adept in leading sales training workshops and managing teams to achieve goals.

Ibrahim Elkady's Current Company Details
EBANK

Ebank

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Senior Customer Service Officer, Credit Course in Progress NYIF & EBI
Ibrahim Elkady Work Experience Details
  • Ebank
    Senior Customer Service Officer
    Ebank Jun 2022 - Present
    Alexandria, Egypt
    Welcome customers to obtain information and explain available services.Cross selling all the bank’s products.Increasing the branch customer base .Ensure service excellency .Contribute to the profitable growth of the bank in line with the strategic guidelines and the bank policies and procedures .Perform an outside calls to increase the branch customer base .Feed the system with all information obtained from customers.Open all types of accounts (current, savings, time deposit, saving certificates).Answer Customer inquiries and correct errors.Presents funds received from customers to the Teller for deposit & obtain receipt for customers Helps customer complete any applicationReceiving complaints from customers & register them & deliver it to the concern person Solve client’s problems within his/ her responsibilityHandling all inquiry received from clients (position – statements – T/Ds maturity )
  • Al Ahli Bank Of Kuwait - Egypt
    Relationship Officer
    Al Ahli Bank Of Kuwait - Egypt Nov 2021 - Jun 2022
    Alexandria, Egypt
    Welcome customers to obtain information and explain available services.Cross selling all the bank’s products.Increasing the branch customer base .Ensure service excellency .Contribute to the profitable growth of the bank in line with the strategic guidelines and the bank policies and procedures .Perform an outside calls to increase the branch customer base .Feed the system with all information obtained from customers.Open all types of accounts (current, savings, time deposit, saving certificates).Answer Customer inquiries and correct errors.Presents funds received from customers to the Teller for deposit & obtain receipt for customers Helps customer complete any applicationReceiving complaints from customers & register them & deliver it to the concern person Solve client’s problems within his/ her responsibilityHandling all inquiry received from clients (position – statements – T/Ds maturity )
  • Metlife
    Insurance Specialist - Alex Bank
    Metlife Aug 2019 - Oct 2021
    Alexandria Governorate, Egypt
    • Build a strong base of prospects, maintain productive relationship with partner's staff, achieve assigned production targets, promote and safeguard a strong focus on customers and bank partner’s expectations. • Achieve sales targets set for the assigned branchs through motivating and coaching the bank’s account officers to generate leads as well as Individual sales efforts by identifying prospective clients, identifying clients’ needs and promoting solutions based on company products.• Handle all customer inquiries, requests and complaints to maximize customer satisfaction.
  • Arab Misr Insurance Group “Gig”
    Insurance Planner - National Bank Of Kuwait
    Arab Misr Insurance Group “Gig” Oct 2018 - Jul 2019
    Alexandria Governorate, Egypt
    • Build a strong base of prospects, maintain productive relationship with partner's staff, achieve assigned production targets, promote and safeguard a strong focus on customers and bank partner’s expectations. • Achieve sales targets set for the assigned branchs through motivating and coaching the bank’s account officers to generate leads as well as Individual sales efforts by identifying prospective clients, identifying clients’ needs and promoting solutions based on company products.• Handle all customer inquiries, requests and complaints to maximize customer satisfaction.
  • Allianzegypt
    Insurance Agent - Direct Sales Force
    Allianzegypt Nov 2017 - Sep 2018
    Alexandria Governorate, Egypt
    1- Develops base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.2- Approaches potential clients by utilizing mailings and phone solicitation; making presentations to groups at company-sponsored gatherings; speaking publicly to community groups on the subject of financial well-being.3- Determines clients' particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.4- Developes a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.5- Obtains underwriting approval by completing application for coverage.6- Completes coverage by delivering policy; planning future follow-up visits and evaluations of needs.7- Provides continuing service by providing direct deposit forms; processing changes in beneficiary and policy loan applications.8- Provides death benefits by delivering policy proceeds; reassessing client needs.9- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.10- Enhances insurance agency reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Ibrahim Elkady Skills

Leadership Presentation Skills Sales Process Powerpoint Insurance Background Public Speaking Insurance Sales Teaching Front Office Cross Selling Sales Operations Communication Negotiation Revisions Team Management Team Leadership Strategic Planning Trading Desk Solution Implementation Financial Services Process Enhancement Sales Management Life Insurance Islamic Finance Management Consulting Balance Sheet Direct Sales Business Administration Microsoft Office Microsoft Word Entrepreneurship Business Continuity Microsoft Excel Retail Sales Leadership Development Training Time Management Dialogues Customer Service Financial Analysis Project Planning Commerce Treasury Management Teamwork Computer Literacy Project Management Coaching Marketing Communications Research Customer Base Employee Benefits Databases

Ibrahim Elkady Education Details

Frequently Asked Questions about Ibrahim Elkady

What company does Ibrahim Elkady work for?

Ibrahim Elkady works for Ebank

What is Ibrahim Elkady's role at the current company?

Ibrahim Elkady's current role is Senior Customer Service Officer, Credit Course in Progress NYIF & EBI.

What is Ibrahim Elkady's email address?

Ibrahim Elkady's email address is ib****@****hoo.com

What schools did Ibrahim Elkady attend?

Ibrahim Elkady attended Damanhour University.

What skills is Ibrahim Elkady known for?

Ibrahim Elkady has skills like Leadership, Presentation Skills, Sales Process, Powerpoint, Insurance Background, Public Speaking, Insurance, Sales, Teaching, Front Office, Cross Selling, Sales Operations.

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