Ibrahim Khalil, E.A. Email & Phone Number

Northbrook, Il, Us

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• Prepared quarterly 941’s and Tax filing.• Prepared financial statements.• Made certified payroll.• Reconciled multiple business checking and credit card accounts.• Performed A/P and A/R duties.• Managed subcontractors’ payments.

Mountain View, California, Us

• Helped customers with tax advice, including return preparation and signing when required, product/software inquiries, and tax calculations.• Created high quality customer interactions and experiences that instill confidence using deep customer empathy and audio/video tools.• Utilized and leveraged government websites, professional resources and team expertise to seek out and deliver the right answer to the customer using everyday language.• Applied defined practices, procedures and company policies to troubleshoot and resolve tax advice and preparation customer inquiries.• Documented customer interactions.

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• Helped my engagement team with tax provision for a Fortune 50 company.• Helped my engagement team with statutory filing for the same client.• Participated in all training courses including basic tax courses available.

Hurst, Texas, Us

• Prepared more than 500 Individual Tax Returns for 2016 tax season.• Practiced all required tax rules and laws to file error free tax return.• Helped the clients to get the most available refund against their legal deductions and credits.• Consulted with the clients for their potential tax liabilities.• Helped clients with minor tax audits.• Called and disbursed client’s refund checks.• Practiced the utmost level of secrecy to protect the client’s information.

• Received and solved customer issues regarding A/R, leases, credit, account set up, and cryogenic questions.• Ran morning reports in the system to see any pending, locked or wrong transactions and solved issues • Called customers about A/R and releasing their leases.• Routed the city delivery trucks for next day according to the time efficiency.• Checked the cylinders of the returned city delivery trucks according to the pick pack slips and lot numbers.• Opened the cash drawer, counted and ensured adequate change to operate daily transactions.• Created the counter pick pack slip according to the paper reality.• Credited returned products according to the company policy.• Uploaded orders to the system, received and shipped orders and set up COD accounts for customers.• Operated scheduled cycle counts to make sure the inventory was accurate and made proper adjustments.