Ibrahim Emara Email & Phone Number

London, England, United Kingdom

Cape Town Area, South Africa

• Explain, demonstrate, and prove in-depth what AWS Cloud Services can do for our enterprise customers, and how to enable and manage them.
• Support customers with issues related to relational and non-relational databases hosted in the AWS cloud.
• Design custom solutions for enterprise customers using different AWS services.
• Work on critical, highly complex customers' problems that span multiple AWS services.
• Help AWS customers to migrate their on-premise databases to AWS Cloud-Native Databases, defining infrastructure, security, and network requirements.
• Identify software bugs within the cloud services, and work with the development team on fixing them.

Cairo, Egypt

• As a database function manager, I was responsible for the following:
• Planning and evaluating the needed enhancements in the Database Performance and Data Security.
• Planning for the continuous enhancements in the operational tasks to meet the organization's objectives.
• Continuous revisiting and enhancing the backup and recovery strategies to match the business expansions.
• Accepting and communicating new policies with the business teams.
• Organizing and distributing the tasks, change requests and the needed actions among the team members.

Cairo, Egypt

• Lead the Etisalat database team in managing 100+ databases with different technologies and features.
• Planned, coached and implemented the migration of 50+ production databases to a new data center using different techniques tailored for each database, in order to achieve a smooth and non-disruptive migration.
• Planned and built DR sites for the most critical services, using a variety of replication tools.
• Planned, coached and implemented several upgrades for different databases and clusters with minimal downtime.
• Migrated several data-warehouse databases to Oracle SuperCluster.

Cairo, Egypt

• Regular enhancing of the Database performance to assure using the server resources in the most effective and efficient way.
• Enhanced database security to support data confidentiality and privacy.
• Regular monitoring to assure the database availability, and to extremely minimize the unplanned downtimes.
• Designed and implemented the proper backup and recovery strategy to avoid any data loss and recover in the best possible time slot.
• Played the second level support role to help and assist the application support, the operation and the development teams for the issues concerning the Databases.
• Regular planning, evaluation, installing and configuring new products or features related to the database.

Cairo, Egypt

• Managed several development, testing, and pre-production Oracle databases.
• Regular refreshing of the databases from the production ones using different tools.
• Migrated a critical call center database to a different platform with minimal downtime.
• Worked with the developers on enhancing the existing and newly introduced queries.
• Regular testing of the backup and restore procedures.

Cairo, Egypt

• Managing and resolving Service Requests logged by customers (internal and external) on Oracle Database product and contribute to proactive support activities according to product support strategy and model.
• Owning and resolving problems and managing customer expectations throughout the Service Request lifecycle in accordance with global standards.
• Contributing to Knowledge Management content creation and maintenance.

Cairo, Egypt

• Worked with a team on revamping and rewriting several shell scripts that were part of the UK court system.
• Worked as a Linux administrator for development environments.
• Worked as an Oracle database administrator for development and testing databases.

Diploma, Unix Systems And Databases

Bachelor'S Degree, Veterinary Medicine