Ibrahim M. Email & Phone Number

Greater London, England, United Kingdom

• Completing 4 hours a month of volunteer tech support at AbilityNet • Provided technical assistance to elderly individuals by backing up hard drives, ensuring data security and ease of access. • Set up and configured Windows, Linux and macOS systems, tailored to users’ needs. • Installed and activated SIM cards, ensuring connectivity and accessibility for mobile devices. • Performed secure data wiping on hard drives and other storage devices, maintaining privacy and preparing them for reuse. • Installed and replaced hardware components in computers, enhancing performance and extending the lifespan of devices.

London, England, United Kingdom

Upon request, I design and deliver a custom built portfolio website for my client.These websites are tailor made and I make use of the spiral methodology to ensure that every stage of development meets the clients criteria. Upon completion, the website is hosted and ongoing support is offered.

Greater London, England, United Kingdom

• Completed a 90-hour in person training course in digital marketing and data analysis. • Collaborated with marketing experts and business owners to devise and implement effective marketing strategies tailored to various projects and target audiences. • Designed visually appealing promotional materials, as well as online branding and website creation using Shopify, Wix and programming tools such as React and Vite. • Conducted an in-depth SEO audit and performance analysis for The Wholeness Pod’s website, recommending improvements in backlink strategy, usability, cross platform performance, and XML sitemap creation to enhance search engine visibility and user experience.

London, England, United Kingdom

- Committed to excellent customer service, consistently elevating customer satisfaction levels.- Ensuring each customer gets actively listened to in order to provide them with the support they require in a fast and orderly manner.- As a front line caretaker, responsible for ensuring the safety and well-being of all customers, employees and the physical space itself in order to not only reflect the brand's commitment to excellent but to provide a comforting environment for everyone.- Demonstrated strong collaborative and leadership abilities by training new colleagues, as well as working in a small group to ensure that the morning deliveries are brought inside, unpackaged and organised, ready to send off to their corresponding department.