Ibrahim Maina Email & Phone Number

Nairobi County, Kenya

◾ Oversee and coordinate daily operations of both SACCO ensuring high standards at all levels.◾ Develop and implement growth strategies, including innovative products and marketing initiatives.◾ Formulate and supervise the execution of organizational policies, operational manuals, and strategic business plans.◾ Build and maintain a high-performing team through effective training, management, and motivation.◾ Advise the Board on long-term policies and programs, ensuring compliance with statutory obligations and regulations.◾ Analyze financial data, oversee member recruitment, and explore growth opportunities, fostering a culture of continuous improvement and collaboration.◾ Ensure accurate and timely financial, statistical, and operational reporting to the Board and Commissioner of Co-operatives.◾ Conduct investment opportunity analysis and perform economic investment return and capital structure analysis for the Housing Society.◾ Lead member and board meetings, ensuring effective planning and deliberation of SACCO activities.

◾ Fostered and strengthened collaborations with various vendors and partners, successfully providing affordable household goods, housing solutions, and solar systems to our members.◾ Played a pivotal role in developing the SACCO's strategic plan and effectively disseminated it across all SACCO employees, ensuring alignment and understanding at every organizational level.◾ Crafted and executed the SACCO Business Development strategy and work plans for 2016, driving growth and market penetration.◾ Led the implementation of a new customer service area, ensuring adherence to SACCO policies and fostering lasting goodwill with all stakeholders through exceptional service.◾ Innovatively developed motor vehicle and machinery loan products, and reviewed and enhanced Nyumba Smart and Instant loan products, meeting diverse member needs.◾ Provided strategic guidance and leadership to my team, including Customer Care, Telesales, and Field Sales Officers, optimizing marketing processes and improving team performance.◾ Enhanced the SACCO's image within the tech industry, successfully attracting over 80 tech companies by positioning the SACCO as their preferred financial partner.◾ Oversaw the production and editing of the organization’s newsletters, magazines, and brochures. ◾ Managed media information services and coordinated logistics for press conferences, official functions, seminars, workshops, public relations exhibitions, and other organizational events.

◾ Established a systematic and targeted approach to business development within key sectors, driving growth and enhancing market presence.◾ Oversaw the implementation and evaluation of the Society’s strategic plan, marketing policies, and procedure manuals, ensuring alignment with organizational goals.◾ Identified emerging market niches and developed tailored strategies to effectively reach and engage both existing and potential members of the Society.◾ Cultivated new business relationships, negotiated and secured additional revenue, and achieved annual growth targets by capitalizing on emerging opportunities.◾ Designed and executed comprehensive brand communication strategies, ensuring consistent and impactful messaging across all marketing activities.◾ Conducted in-depth marketing activities based on customer segment analysis, delivering tailored products and services that met specific market needs.◾ Directed the design and execution of primary marketing research, assessing SACCO performance, competitive positioning, and customer profiling to inform strategic planning.◾ Monitored competitive marketing practices and provided strategic recommendations to management for effective market positioning and competitive advantage.◾ Ensured adherence to SACCO policy in customer service delivery, fostering lasting goodwill and strong relationships with all stakeholders.◾ Developed and refined products and services based on comprehensive market research, catering to diverse market segments and enhancing member satisfaction.◾ Managed the creation and distribution of various publications, including speeches, annual reports, newsletters, and brochures, enhancing communication and engagement.

◾ Designed audit strategies, policies and procedures that ensured the Sacco’s was in compliant in line with the Sacco’s strategy.◾ Managed the Audit department operations Coordinating and implementing audit policies, procedures, norms and standards.◾ Conducted routine and special investigation audits and made appropriate recommendations to enhance compliance for internal controls.◾ Reviewed adequacy of existing control systems and recommended measures to enhance them.◾ Carried out regular compliance tests on society operating systems, policies and procedures and made necessary recommendations to the management.◾ Evaluated the reliability, integrity, timeliness and accuracy of financial and operating information to facilitate sound decision-making by management.◾ Ensured compliance to SASRA regulations, prudential guidelines, company policy, tax compliance, AML, CFT and other relevant laws.◾ Formulated and implemented Risk & Compliance framework & policies.◾ Identified and assessed potential risks to the institution’s operations and activities.◾ Reviewed the adequacy of internal controls established to ensure compliance with policies, plans, procedures, business objectives and regulatory requirements.◾ Safeguarded Saccos assets and ensured the liabilities and expenditure were controlled.◾ Continuous monitored compliance with internal policies, procedures and guidelines thorough regular and comprehensive Risk and Control Assessment and testing.◾ Carried out ad hoc investigations and reviewed based on audit findings or as requested by the Board and Management.◾ Reviewed the application and effectiveness of risk management procedures and risk assessment methodologies.

Msc Finance & Investment, Finance & Investment, Distinction

Bachelors Of Commerce, Accounting, Honours

Cpa