• Write engaging captions and social media copy to boost organic growth, driving brand awareness and reach.• Oversee daily operations for 15+ clients across various social media platforms, ensuring consistent brand messaging and timely content delivery.• Conduct thorough competitor analysis to identify trends and refine strategies for steady client follower growth.• Collaborate closely with graphic designers to create visually appealing social media assets that align with clients'… Show more • Write engaging captions and social media copy to boost organic growth, driving brand awareness and reach.• Oversee daily operations for 15+ clients across various social media platforms, ensuring consistent brand messaging and timely content delivery.• Conduct thorough competitor analysis to identify trends and refine strategies for steady client follower growth.• Collaborate closely with graphic designers to create visually appealing social media assets that align with clients' expectations and overall content strategy. Show less

• Undertaking research, documents checks and financial crime risk assessment via internal and external sources•Detecting and report suspicious activity including the predicate offenses to money laundering and terrorist financing•Escalating any red flags and potential risks to the escalation team

• Providing KYC/CDD analysis of individual customers•Handling sensitive or confidential information

• Oversaw return processes, order status updates, and provided customer support via WhatsApp Business, while also managing inventory tracking with daily Excel updates.• Designed compelling social media creatives using Canva Pro and strategically scheduled them across multiple social platforms to enhance brand visibility and engagement.• Leveraged Google Analytics to analyze website performance metrics, identify areas for improvement, and optimize the online user experience for enhanced… Show more • Oversaw return processes, order status updates, and provided customer support via WhatsApp Business, while also managing inventory tracking with daily Excel updates.• Designed compelling social media creatives using Canva Pro and strategically scheduled them across multiple social platforms to enhance brand visibility and engagement.• Leveraged Google Analytics to analyze website performance metrics, identify areas for improvement, and optimize the online user experience for enhanced engagement and conversion. Show less

• Leveraged theme customization and plugin integration to build visually appealing and functionally rich websites on the WordPress platform. Optimized layouts for a seamless user journey across devices.• Implemented SEO best practices, including content optimization, to enhance organic search ranking and drive traffic to WordPress websites.

• Successfully conducted cold calling campaigns to acquire B2B customers for Etisalat UAE.• Provided exceptional post-sale services and support to clients, ensuring their satisfaction and retention.