Ibrahim Mostafa Email & Phone Number

Cairo, Eg

Cairo, Egypt

Cairo, Egypt

Drive financial growth of E Commerce, Owned Channels and manage E Com aggregators across Egypt.• Drove strategic and operational change in Egypt fast growing Home Delivery business.• Boosted partnerships with aggregators (Talabat, Elmenus- Jumia Foods…etc)• Implanted 2 HD applications (KFC and Hardee’s)

Cairo, Egypt

Maximizing profits managing different kinds of opportunities; engaging with top sellers to facilitate their business outcome on Souq starting content creation, inventory management and orders fulfillment, analyzing customer data and advise recommendations to leverage the potential opportunities, and prospect and close business to achieve targeted growth of both quantity and quality of selection, seller performance and sales.• Sat the directions and avail strategic products with the needed quantities.• Sharpened price against competitors across the CE subcategories.• FBS CE +359% YoY in selection led to an increase in GMS +108% YoY

Cairo, Egypt

Enlarging (Mass and New) Sellers and Merchandising database raising up the diversity of both quantity and quality KPIs of sellers, and products selection, lifting up the profits of Souq.com and engaging with clients sharing and advising the best practices of building their business through content creation, inventory management, markup and promotions management to up lift the growth opportunities and optimize the potential of business growth at both ends.• Overachieving selection targets with +5%.• Overachieving FBS targets with +50% YoY.• Overachieving MFN targets with +15%.

Cairo, Egypt

Managing the daily store and staff related KPIs; sales team performance, sales volume, cash register, AHT, SL, store stock and commodities. Acting as the escalation point of dealing and solving customer complaints, training staff for new updates or needed areas of skills/ knowledge, and reporting day closure performance to store management.