Ibrahim Munu Email & Phone Number

Greater London, England, United Kingdom

Young Person's Services Manager Role OverviewLeadership & Management: Provide daily oversight and line management for Support Workers within Causeway's young person's services. Guide the team to achieve tangible outcomes aligned with Causeway’s mission and funder requirements.Team Development: Manage and develop the Young Person’s team, enhancing their skills, knowledge, and understanding to improve performance.Policy & Procedure: Keep informed on sector policies, review and update internal policies, and ensure alignment with best practices. Collaborate with the Head of Business Development on policy updates.Contract & Performance Management: Lead contract monitoring meetings, prepare accurate reports, and ensure staff understand service objectives and their roles. Develop and review KPIs for continuous improvement.Client & Service Management: Support client involvement and ensure compliance with occupancy agreements. Focus on trauma-informed and psychologically informed principles in service delivery.Safeguarding & Risk Management: Lead on safeguarding and risk management, ensuring client data accuracy and compliance. Work with the Finance team on budget and expenditure management.Team Dynamics & HR: Promote diversity and equality, oversee recruitment, set performance targets, and conduct regular supervisions and appraisals. Ensure clear communication through regular meetings.Staff Support & Health & Safety: Manage workload, provide direct support to young people when necessary, and ensure team members' health and safety. Implement office safety procedures and manage disciplinary actions as needed.Personal Development: Continuously review personal performance, seek training opportunities, and act on areas for improvement.General Duties: Adhere to Causeway’s policies, cover for colleagues, and participate in meetings and additional duties as required.

London, England, United Kingdom

• Provide support to establish therapy service for children and parents, including service referral system, service user record management system, therapy assessment appointment system, payment processing system etc.• Produce and disseminate promotional material and undertake activities to market service to local authorities and other agencies across London.• Develop the service’s interpreters database and ensure well vetted interpreters are used to support parents and children accessing the service.• Act as main point of contact between the AFRUCA service and external parties.• Co-ordinate all service management activities, resources, information, publicity, records keeping and awareness events. • Work with AFRUCA Social Work Team to co-ordinate internal referrals from the service.• Interact clearly, sensitively and with empathy with children, parents, practitioners, service providers in all situations.

London, England, United Kingdom

• Provide support on projects including travel; logistics; safety and security; financial tracking/management. • Support the day to day management of operations projects and their budgets as required, including invoices and requisitions. • Liaise with the finance and Admin team to share funding opportunities. • Lead and coordinate project opportunities with the operations team in project monitoring and tracking.• Prepare financial and narrative report for clients and support the project lead. • Building supportive, trusting relationships with clients and external agencies. • Supporting other members of the team and working proactively to handle the service caseload and administrative responsibilities.

London, England, United Kingdom

• Assess the needs of the young people and co-design appropriate provision in line with strategic objectives and outcomes of the service. • Plan and organise high-quality academic, creative/positive activities for young people from various backgrounds. • Ensure activities engage with and represent the diverse local community. • Ensure that work records are promptly and accurately recorded onto the Centre’s systems to enable monitoring and evaluation. • Interact with donors/clients as appropriate • Promote and conduct The Baytree Youth Council as well as regular youth led focus groups & surveys for both existing and potential service users. • Develop role descriptions for volunteers to support youth activities and ensure volunteers are supported and recognised. • Attend regular training and development opportunities to maintain an up-to-date knowledge of safeguarding and health and safety

London, England, United Kingdom

• Supervise colleagues during shifts • Organise work rotas and colleague holidays • Ensure the customers get the finest shopping journey • Dealing with customer queries, get the products they need and if not offer them alternatives• Ensure the customers are aware of promotions • Making sure customers have a slick and speedy checkout experience• Prioritising overall customers shopping satisfaction

Fiji

• Planning and delivering activities with groups of young people from 9 - 16 years old• Assisted staff in routine and emergency operations as required• Contributed to budget preparation and managed volunteer work• Upheld emergency safety protocols and drafted incident reports• Maintained and updated volunteer activity logs and tabulated results on a daily basis• Taught Maths, English and created Sporting activities for the local community schools to engage in

Nottinghamshire, England, United Kingdom

• Worked hand-in-hand with the children social care team responsible for assessing the needs of vulnerable children and families • Provide moral support to parents/carers in difficulty • Advocating with/for families if they need help voicing their concerns or needs to other agencies• Parenting support and development of parenting strengths for struggling parents/carers• Practical help, such as babysitting or providing transport either in direct contact with the parents/carers in difficulty or as support for Host Families

Bachelor'S Degree, International Relations And Affairs

Bachelor'S Degree, International Relations And Affairs, Second Class Honours

Activities and Societies: NTU Men's football team 2 Boxing Club NTU Go-Karting Society • Global Political Economy • Understanding foreign.