Formulate and Implement the Banks business strategic Plan and align to changing situationsEnsure first class customer service through people, ICT and continuous service research and innovation.Ensure continuous product innovation and diversification covering the retails, Corporate and SMESImplement the boards policy decisions in a result oriented and timely manner to achieve the banks mission, vision goals and objectives through agreed performance targetsContinuously monitoring economic business regulatory and other trends to determine their potential impact on plans, operations of the banks business department and initiating the necessary logistical steps.Staff motivation and development to ensure acquisition and retention of highly motivated and committed team