Ibrahim Sha Email & Phone Number

Croydon, GB

London, England, United Kingdom

About the Role and Achievements:Supervise point-of-sale operations, assisting over 200+ customer in a fast-paced environment. Implement customer interaction strategies that improved team efficiency and satisfaction. Achieve 98% customer satisfaction and maintained 100% operational efficiency. Received Employee of the Shift recognition multiple times for.

Chennai, Tamil Nadu, India

• TPI Composites, Inc. (TPI) is the only independent manufacturer of composite wind blades for the wind energy market with a global manufacturing footprint.About the role and Achievements:
• Resolved 350+ Oracle SCM issues, including Purchase Orders, Inventory with 99% resolution rate and boosted client satisfaction.
• Managed month-end tasks, reducing completion time by 75% through cross-functional collaboration.
• Led multiple projects and developed BRDs and SOWs, aligned deliverables with stakeholder goals and increased product marketability by 15%.
• Delivered technical solutions using Power BI and PowerPoint, achieving a 98% satisfaction rate from senior management.

Chennai, Tamil Nadu, India

• SGI Automotive Pvt. Ltd. is a manufacturer of Sheet Metal Press Parts & Assemblies for more than 24 successful years.About the role and Achievements:
• Implemented ERP system, resulting in 20% operational efficiency improvement, 15% redundancy reduction, and increased company competitiveness
• Improved complex workflows and team coordination by implementing effective planning and scheduling techniques, resulting in 25% project efficiency improvement
• Led TQM implementation with the Quality team, achieving a 15% defect rate reduction and 25% higher customer satisfaction

Pune, Maharashtra, India

• Unschool offers online course certification programs that are also NSDC approved.About the role and Achievements:
• Led a team of 5 members, closing 25+ clients and generating a profit of £1000+ for the company
• Collaborated with Sales and Marketing, closing 3 major client acquisitions
• Executed sales activities for the product, acquiring a comprehensive understanding of the entire sales process

Master'S Degree, Business Analytics, Distinction (Predicted)

Activities and Societies: As CEO in a International Business Stimulation paper, led a team in managing a smartphone company from inception.

Master Of Business Administration - Mba, Operations And Supply Chain Management, First Class Honours

Activities and Societies: Volunteered in Madras Management Association (MMA) MBA Operations management Student representative Attended a.

Bachelor Of Arts - Ba, English Language And Literature, General, First Class Honours

Activities and Societies: Team leader in National Service Scheme (NSS) Directed a film that was recognized at a state-level film festival..