As an Advanced Fibre Jointer at Openreach, I played a pivotal role in expanding and maintaining the UK's fibre network, directly contributing to enhanced connectivity across the country. My responsibilities included not only the physical installation and maintenance of network components but also the mentoring of new recruits and ensuring compliance with safety and regulatory standards.Key Responsibilities:Network Expansion & Maintenance: Executed cable running, jointing, and installation of customer equipment to ensure seamless connectivity across the network.Technical Support & Fault Resolution: Collaborated with customers, IT personnel, and site managers to quickly identify and resolve network faults using advanced diagnostic tools like OTDR.Mentorship: Guided and supported new recruits, helping them build confidence and technical expertise through hands-on training and ongoing support.Field-Based Coordination: Stepped in as a Field-Based Coordinator during team lead absences or holidays, ensuring smooth operations and continuity in project execution.Compliance & Reporting: Maintained detailed records and regularly updated stakeholders on work progress, ensuring alignment with company policies and GDPR regulations.Key Achievements:Spearheaded initiatives to maintain network performance and reliability, ensuring minimal downtime.Actively contributed to a collaborative team environment, offering insights and support to peers.

At Clarke International, I was integral to the design and execution of testing procedures that ensured product safety and compliance. My role involved leveraging data-driven insights to enhance the quality and reliability of industrial tools.Key Responsibilities:Test Rig Design & Compliance: Developed and implemented test rigs in line with BS and EN standards to rigorously evaluate product safety.Data-Driven Reporting: Analyzed test data and communicated findings through detailed reports, influencing product development and improvements.Documentation Management: Maintained an organized system for British Standard documentation and product certificates, ensuring easy access and compliance.Key Achievements:Introduced pico logger/data logger technology to enhance the precision of temperature data during testing, improving product quality.Contributed to the continuous improvement of testing processes, ensuring adherence to the highest safety standards.

As a Product Engineer at ghd, I was a key player in ensuring the quality and reliability of hair styling products through meticulous testing and adherence to international standards.Key Responsibilities:Quality Testing & Reporting: Conducted in-depth quality inspections and compiled comprehensive technical reports to ensure product reliability.Test Procedure Improvement: Developed and optimized test rigs and procedures in line with UL and IEC standards, ensuring products met rigorous safety and performance criteria.Health & Safety Compliance: Authored COSHH documents and conducted regular safety checks to maintain a safe working environment.Key Achievements:Played a crucial role in ensuring the ghd Aura product met high-quality standards, contributing to customer satisfaction and brand reputation.Drove process improvements that aligned testing practices with international standards, enhancing product compliance and safety.