Ibrahim Yahia Email and Phone Number
As a network and communication engineering graduate from RSU and have deep understand with software principles and AI applications, I have developed a passion for delivering technology solutions that enhance business growth, customer satisfaction and operational efficiency. and contributing in business digital transformation.With my recent experience as an ERP Project Manager, I have demonstrated my ability to lead end-to-end implementation of ERP systems with variety platforms like Odoo, SAP and in-house developed ERPs, managing cross-functional teams, project plans, budgets, and stakeholder communication. My core competencies include technical project management, customer success, and business storytelling.Previously, I worked as a IT infrastructure manager at Alesayi EXO group, after a career progression that gave me solid experience in this field, which gave me a deep understanding of infrastructure management skills, and knowing what applications, e-commerce's, and ERP systems need to working well. where I was responsible for projects deployment, data management, security issues, high availability, performance enhancement and other more important metrics required. Through these roles, I have gained valuable skills and insights into the multiple trading sectors at online stores, retail, wholesale, MRP, constructions, real estate and mobile apps. and how to leverage technology to enhance learning outcomes and experiences. I am motivated by the opportunity to join an organization that shares my vision of creating impactful and accessible learning solutions for diverse and global audiences. I believe I can bring a unique perspective and contribution to the team, with my background, skills, and interests.You can reach me through one of mentioned contacts on my account, I will respond to you immediately if you write to me at the following email:ibrahim.yahiah@gmail.com
Prosys Technology Company
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Odoo Projects ManagerProsys Technology Company Nov 2022 - PresentJeddah, Makkah, Saudi Arabia- Manage the implementation of Odoo ERP solutions for clients.- Develop project plans and timelines, and ensure project milestones are met.- Work with clients to understand their business processes and requirements.- managing with functional team the process of identifying the scope of implementation with each project and preparing gap analysis report.- Ensure that the SRS and gap analysis report will fully fill missed features in Odoo standard and meet the client's needs.- Breakdown development tasks and set code acceptance criteria and ensure UAT phase outcomes.- Configure and customize Odoo modules to meet client requirements.- Provide technical guidance and support to junior implementers.- Supervising the preparation of clients training content on how to use the Odoo system.- Identify potential risks and issues, and develop mitigation strategies.- Communicate project status updates to stakeholders.- I have applied the above methodology in multiple scope of business such as retail, wholesale, E-commerce, real estate, constructions, MRP, and service providers. -
It Infrastructure ManagerAlesayi Exo Trading Group., Ltd Jan 2022 - Oct 2022Saudi Arabia- Network and Server Management.- Hardware and Software Procurement and Installation.- Data Backup and Recovery.- Performance Testing and Monitoring.- Security Management.- Service Availability Management.
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System & Network SpecialistAlesayi Exo Trading Group., Ltd Apr 2021 - Dec 2021Jeddah, Saudi Arabia- Fully support, configure, maintain and upgrade corporate customer’s networks and in-house servers.- Install and integrate new server hardware and applications.- Ensure that email and data storage networks work properly.- Keep an eye out for needed updates.- Support and administer third-party applications.- Ensure network security and connectivity.- Operate master consoles in order to monitor the performance of computer systems and networks, coordinate computer network access and use, and test for weaknesses.- Set up user accounts, permissions, and passwords.- Resolve problems reported by the end-user.- Define network policies and procedures.- Specify system requirements and design solutions.- Research and make recommendations on server system administration.- Consult clients to specify system requirements and design solutions.- Work with IT support personnel.- Perform data backups and disaster recovery operations.- Perform routine network startup and shutdown procedures, and maintain control records.- Analyze equipment performance records in order to determine the need for repair or replacement.- Maintain logs related to network functions, as well as maintenance and repair records.- Make sure that employees’ workstations are working efficiently and they stay connected to the central computer network.
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It Technical Support EngineerMahgoub Sons Group مجموعة محجوب أولاد Jul 2019 - Jun 2021Khartoum, Sudan- Provide first-line support to users for hardware, software, and network-related issues through various communication channels (phone, email, in-person).- Diagnose, troubleshoot, and resolve technical issues in a timely manner, escalating to higher-level support when necessary.- Install, configure, and maintain hardware, software, and peripheral equipment.- Manage and support user accounts, access permissions, and IT-related documentation.- Perform regular system maintenance, updates, and backups to ensure optimal system performance and security.- Assist in the setup and support of network systems, including routers, switches, and wireless access points.- Monitor and respond to alerts and security incidents, following company protocols to ensure data protection and security compliance.- Collaborate with other IT team members on larger-scale projects and initiatives to improve IT services across the organization.- Document and update technical procedures, user guides, and solutions in the knowledge base.- Provide training and support for users to enhance their understanding of technology and software tools used within the organization.- SAP ERP Support. -
It System EngineerSomarain Oriental Co. Ltd Jan 2018 - Jun 2019Portsudan, Sudan- Designing and implementing systems and tools.- Troubleshooting issues with a company's systems and networks.- Automating tasks for production environments.- Installing new hardware and software.- Performing system upgrades.- Managing backup and recovery.- Monitoring and capacity planning for servers.- Conducting version management.- Developing system security standards.- Assessing resources to meet organizational needs.- Overseeing help desk staff.
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Business AnalystSyszone Jan 2016 - Dec 2017Portsudan, Sudan- Applying analytical problem-solving methods to projects and issues.- Conducting and documents analyses, applying guidelines and standards.- Providing recommendations about hardware, software, or other technology solutions.- Differentiating strategic and tactical decisions.- Understanding business problems and goals of users.- Recommending solutions and technical solutions.- Resolving conflicts between user requirements.- Supporting the implementation and rollout of the proposed solution.- Analyzing data to predict trends through research.- Presenting your findings to business stakeholders.
Ibrahim Yahia Education Details
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Red Sea UniversitySecond -
Red Sea UniversityClass Second
Frequently Asked Questions about Ibrahim Yahia
What company does Ibrahim Yahia work for?
Ibrahim Yahia works for Prosys Technology Company
What is Ibrahim Yahia's role at the current company?
Ibrahim Yahia's current role is Odoo Consultation | ERP Project Management | Odoo Functional | DevOps | IT System Engineer.
What schools did Ibrahim Yahia attend?
Ibrahim Yahia attended Red Sea University, Red Sea University.
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