• Enhanced operational efficiency for multiple Guinea-owned businesses by implementing best practices in inventory management, sales analysis by vendor and category, and expiration date tracking.• Advised several Guinea-owned businesses in low-income areas on leveraging EBT and WIC payment systems, resulting in increased revenue and improved community access to essential goods.

• Conduct comprehensive reviews of financial, programmatic, fundraising, and other relevant materials from area charities to ensure compliance with BBB’s 20 Standards for Charity Accountability.• Develop and publish detailed charity reports using a new online system for public access.• Engage with New York charities through written, telephonic, and in-person communications to discuss the NYPAS program and charity evaluations.• Coordinate and assist in organizing special events and presentations.• Maintain accurate records and address charity inquiries or complaints in a timely manner.• Provide essential support for various administrative tasks as needed.

• Coordinated and scheduled medical appointments for clients, ensuring their timely access to healthcare services.• Managed financial transactions including bank deposits and bill payments on behalf of clients, maintaining accuracy and confidentiality.• Developed and maintained staff schedules to optimize efficiency and coverage.• Delegated tasks and responsibilities to staff, fostering a collaborative and productive work environment.