Ibrahim Abdel-Kader Email & Phone Number

Toronto, Ontario, Canada

As a Senior Research Analyst, I create and deliver client-driven, project-based, practical research and advisory services that helps Info-Tech Members drive measurable results in their organizations. In this role, I have a particular focus on the following domains: Data & Analytics, Knowledge Management, Enterprise Architecture, AI, Organization Transformation, IT Service Management, and M&A.What I do, includes, but is not limited to:Research:- Interviewing Subject Matter Experts, finding and reading relevant literature in your assigned topic, and using the information gathered to generate insights.- Cultivating insights into a framework or methodology and building supporting tools and resources for publish on our website and use by Info-Tech Members.Advisory Calls with Clients:- Leading calls with Members to provide an overview of Info-Tech’s published research.- Listening to the information provided by Members and recommending ways they can use the research to work through a challenge or project. Facilitate Engagement:- Using Info-Tech’s published research to facilitate a series of activities with Members and their teams through workshop, and technical counsellor services.- Engage with our vendor community and build relationships with key decision makers. Cross-Departmental Collaboration & Support:- Provide subject matter expertise to Sales, Workshop Delivery, Consulting, Global Services, Public Relations & Marketing teams as needed.- Design and build of high-quality keynote/other presentations, and successful delivery of presentations as needed.

Toronto, Ontario, Canada

Research Product Development:- Authored and contributed to IT research methodologies, tools and templates for CDO equivalent leaders and other data professional roles. Domains in scope include Data & Analytics, Artificial Intelligence, Enterprise Architecture, and Knowledge Management.Client Advisory Engagements:- Supported IT leaders through over 600 series of advisory sessions across various industry sectors. The scope was focused primarily on topics such as knowledge and content management, process design, information architecture, software guidance, and information migration.Workshop Facilitation:- Facilitated 3 workshops focused on designing information architecture related to designing an intranet solution. Each workshop catered clients' unique contexts such as industry (government, retail, and engineering), region (USA and Australasia), and organization size (small to medium).- Facilitated a workshop focused on designing a user-facing service catalog to a key government agency.- Co-facilitated 12 workshops focused primarily on enterprise content management strategy and governance to clients varying in industry, region, and size.Technology Conference Participation:- Engaged technology leaders in 8 sessions across 2 conferences in Las Vegas (Info-Tech LIVE). Experiences ranged from presenting on the main stage, facilitating breakouts, and having 1-on-1 sessions to address the latest technology trends and opportunities.Community Building and Collaboration:- Established a Community of Practice for foundational experts that are entering the organization with up to 2 years of professional experience. Co-leading sessions to get foundational experts from different teams to collaborate, capture feedback to executive leadership, and succeed in a hybrid working environment.

Research Product Development:- Authored and contributed to IT research methodologies, tools and templates for CIO equivalent leaders. Domains in scope include IT Performance Management, IT Service Management, Enterprise Risk Management, and Organizational Transformation.Client Advisory Engagements:- Supported IT leaders through over 100 series of advisory sessions across various industry sectors. The scope was focused primarily on CIO topics such as service catalog, business vision, IT staffing, and IT metrics & dashboards.CKIP (Custom Key Initiative Plan) Program:- Developed over 50 custom key initiative plans for IT executives across various industry sectors.- Improved operational efficiency through standardized CKIP templates and design of a centralized repository.

Toronto, Ontario, Canada

Responsible as the lead analyst of an internal SharePoint Modernization project which includes the alignment and integration of multiple Microsoft platforms such as Teams, Planner, and Power Automate. Knowledge Management, Enterprise Content Management (ECM), Process Design, Architecture, and Migration disciplines were applied in maximizing the output and value of this project.Contributed to the development of research products in the Data, Analytics and AI space based on world class research methodologies.Provided guidance on designing solutions in Microsoft, especially in SharePoint with Teams alignment, to clients through advisory calls.

Toronto, Ontario, Canada

Assessed students’ projects and assignments as a a Teaching Assistant across all 3 courses that are a part of the Enterprise Architecture Certificate Program at the University of Toronto. The courses include: - SCS_2690_046 Foundations of Enterprise Architecture- SCS_3105_030 Enterprise Architecture Development & Governance- SCS_2692_034 Tools & Applications in Enterprise Architecture

Toronto, Canada Area

• Provided administration support at the Academic Success Centre, that offers tutoring and other academic services through digital platforms, telephone, and in person. Relevant stakeholders were positively impacted.• Suggested new registration tools, which were implemented leading to a more efficient platform of online tutoring and study group registration.• Motivated and mentored a diverse set of students in achieving their career and academic objectives.

Dubai, United Arab Emirates

• Supported the operational and commercial advisory team in 6 projects by assembling presentations, spreadsheets, and reports that were submitted to clients to efficiently solve the issues at hand.• Developed research techniques to obtain key data and information that was used to construct over 15 major deliverables. These deliverables were developed by using market studies from programs such as Bloomberg Terminal and Capital IQ.

Abu Dhabi, United Arab Emirates

• Provided project support for a client falling under the UAE Ministry of Presidential Affairs, by working at the client site in preparation for Abu Dhabi Sustainability Week. Gained recognition from the client for my high standard of work, execution, and commitment.• Prepared and distributed over 10 critical deliverables that were completed to exceed the clients’ highest expectations, including social media campaigns and face-to-face client scriptwriting and preparation.

Abu Dhabi, United Arab Emirates

• Collaborated with an international team from multiple entities with 3 major projects for key financial service clients, operating in capital markets. • Worked at the client site in preparing a list of vendors to fulfill the client’s needs. Responsibilities comprised of conducting RFP’s, benchmark analysis, financial performance analysis, and final recommendations while considering risk and other factors.

Enterprise Architecture

Completed the following courses to achieve certification in the field of Enterprise Architecture: 2690 - 038 - Foundations of Enterprise.

Bachelor Of Commerce - Bcom, Global Management Studies

Bachelor Of Commerce (B.Com.), Business Management, Global Management

Major in Global Management Studies Minor in Finance

Bachelor Of Commerce - Bcom, Business Management

Activities and Societies: Varsity Basketball 1st TeamStudied abroad at University of Westminster, London UK, while continuing credits.

High School

Activities and Societies: Varsity BasketballIB Certificates in HL Geography, SL Math, SL English, and SL Arabic 1 year completion of IB.