• Handling small and medium companies' accounts.• Handling VIP customers for prestige accounts in Etisalat UAE.• Sales promoters for Etisalat products.

Resolve customer complaints via phone, email, mail, or social media.Use telephones to reach out to customers and verify account information.Greet customers warmly and ascertain problem or reason for calling.Cancel or upgrade accounts.Assist with placement of orders, refunds, or exchanges.Advise on company information.Take payment information and other pertinent information such as addresses and phone numbers.Place or cancel orders.Answer questions about warranties or terms of sale.Act as the company gatekeeper.Suggest solutions when a product malfunctions.Handle product recalls.Attempt to persuade customer to reconsider cancellation.Inform customer of deals and promotions.Sell products and services.Utilize computer technology to handle high call volumes.Work with customer service manager to ensure proper customer service is being delivered.Close out or open call records.Compile reports on overall customer satisfaction.Read from scripts.Handle changes in policies or renewals.

handling inbound and outbound calls from the customers , also take care about customers orders and follow up orders

• Access controls of guests for events and conferences• Providing a high level of customer service to all customers• Operate detecting devices to screen individuals and prevent the passage of prohibited articles into restricted areas• Following up with companies to manage the installiation of the stands and lighting system

• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences• Call the police or fire departments in cases of emergency, such as fire or the presence of unauthorized persons• Provide information during non-business hours or when the switchboard is closed

• Handle all the document work for the import• Providing a high level of customer service to all customers• Handle and solve customer complaints by coordinating with the concerned departments' after-sales service• Worked as a sales assistant in the showroom

• Handling office tasks, such as filing, generating reports and presentations, setting up meetings, and ordering office supplies• Providing real-time scheduling support by booking appointments and preventing conflicts• Making travel arrangements, such as booking flights, and cars, and making hotel and restaurant reservations• Maintain polite and professional communication via phone, E-mail