•. Consults and collaborates with partner institutions’ Student Finance and Registrar offices to create vision and design innovative solutions that align with each member institution’s specific goals.•. In alignment with the institution’s strategy, engages with relevant cross-campus teams in support of evaluating, developing, and designing policies, processes, and procedures for financial aid. •. Stays abreast of all relevant state and federal requirements and guidelines regarding student financing services, and ensures all policies, practices, and documentation meet relevant guidelines. • Applies a deep knowledge of Veterans Education Benefits to ensure programs adequately serving the veteran population. •. Serves as the organization’s subject matter expert on all financial aid policies, practices, and regulations, including storage and confidentiality. •. Conducts all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA).•. Understands institutions financial aid/registrar operations, and, in return, shares best practices or process improvements to ensure compliance and serve students efficiently and effectively.•. Supports institutions offering innovative or non-standard programs by suggesting appropriate packages and services that meet institutional goals. •. Stewards change management through effective collaboration, communication, and the formation of relationships across the institution.

• Prepares reports of financial aid activities for federal, state and local agencies. Receives inquiries and then compile the data.• Serves as a subject-matter expert, including all applicable federal, state and institutional regulations and administrative responsibilities.• Utilize data and analytics to make data-informed decisions to ensure financial aid decisions support enrollment goals.• Strengthen internal controls by working to develop and execute a comprehensive audit program for the evaluation of financial aid and university compliance and integration with central compliance functions.• Interview students/parents applying for financial aid on more complex circumstances. • Direct the administration of Title IV and Title VII programs, ensure compliance with federal, state and local requirements, and provide oversight, direction. • Prepares responses and corresponds with various College departments and outside agencies.• Maintain all memberships at a state level along with local/regional training/updates from U.S Department of Education.• Works cohesively with the Admissions Department, Vice President of Enrollment Management and Director of Admissions.• Communicates compliance requirements effectively to students and the other staff appropriately.• Increased the on-time disbursement percentage by 73% during the first 3 months of employment.• Responsible for establishing, implementing and evaluating policies and procedures used by the Office of Financial Aid in automated processes and student aid funds management to assure compliance with University policies and State and Federal laws.• Serves as primary resource for all parties who create reports that utilize financial aid data.• Oversee work of internal and external technical resources who maintain or interface with financial aid systems.• Works closely with the Registrar/Bursar to ensure all payments, schedules and transfer credits are up-to-date in the system.

•. Counseled students and parents on the various options regarding educational financing, including budgeting and resource planning.•. Assisted the students and parents with financial aid application process (i.e. FAFSA, entrance counseling quiz and master promissory note).•. Responsible for completing the verification process collecting all documents from the student that are needed.•. Reviewed Free Application for Federal Student Aid (FAFSA) applications and packaged award letters according to federal, state, and institutional guidelines•. Responsible for meeting and counseling students and their families on the affordability of the school and their options for payment.•. Met with students when concerns were raised about financial aid.•. Successfully worked to alleviate anxiety and addressing the financial issues with students and family members.•. Reviewed Free Application for Federal Student Aid (FAFSA) applications and packaged award letters according to federal, state, and institutional guidelines.•. Assisted students in the FAFSA process including their FSA ID (financial student aid identification).•. Worked with admissions to facilitate the admissions process by making sure a student’s file was complete.•. Worked with a cohort of continuing students to ensure their files were complete and clean and verified.•. Ensured institutional compliance and demonstrates administrative capability as required by federal, state, and local regulations. Monitors financial aid fund balances, disbursements, adjustments, Return to Title IV calculations and year-end closeout procedures.•. Delivered campus financial aid workshops and outreach efforts for students to support institutional retention and recruitment goals.

•. Provided on-going support for student throughout first year of school, which include leading monthly discussion groups.•. Analyzed and develop strategies around retention.•. Provided integrated and targeted supports and interventions when they are most effective.•. Aided students’ progress through programs that lead to valuable credentials, without unnecessary detours.•. Assisted students in making informed decisions which result in understanding the requirements and processes to succeed.•. Planned, developed, and implemented student activities for first-year students throughout the academic year, using student learning outcomes to facilitate learning, promote greater understanding of campus resources, foster positive relationships with faculty and staff, and provide social opportunities that bridge the worlds inside and outside the classroom.